Scheduling Manager — Fast-Paced Home Care Office

Cornerstone Caregiving; Hickory (NC); On-site; USD 36,000 - 44,000; Full time

Job summary

Cornerstone Caregiving in Hickory, NC is seeking an office-based role to manage schedules between clients and caregivers. You will report to the local Operating Director and assist in the growth and management of the office.

Key responsibilities include schedule management, regulatory compliance, and customer service for clients and caregivers. The role also involves general administrative support and rotating after-hours on-call coverage in a fast-paced home care environment.

Qualifications

• At least one year of experience in home care/healthcare.
• At least one year of recruiting experience.

Responsibilities

• Schedule management: Assess client needs and caregiver availability to ensure shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

Skills

Schedule management

Compliance

Customer service

Administration

On-call support

Job description

Cornerstone Caregiving in Hickory, NC is seeking an office-based role to manage schedules between clients and caregivers. You will report to the local Operating Director and assist in the growth and management of the office.

Key responsibilities include schedule management, regulatory compliance, and customer service for clients and caregivers. The role also involves general administrative support and rotating after-hours on-call coverage in a fast-paced home care environment.