Scheduling Leader

NiSource Inc.; Merrillville (IN); Hybrid; USD 65,000 - 100,000; Full time

Job summary

NiSource Inc. is seeking a Scheduling Leader in Merrillville, IN to direct and prioritize scheduling of work and allocate resources for reliable customer service.

The role focuses on optimizing personnel and materials for field operations within a major utility group. You will partner with Planning, Operations, Engineering, Procurement and field leaders to meet budgetary goals and service standards, including storm support.

Qualifications

• High School Diploma or GED required.
• 1-3 years’ experience in Distribution Operations or equivalent work experience.
• Demonstrated leadership skills and project management skills (analytical and organizational).
• Ability to quickly assess and make sound decisions.
• Proficiency in data gathering and analysis to inform decisions.
• Good oral and written communication skills.
• Basic understanding of the utility industry and safety/compliance requirements.
• Driver license in state of residence.

Responsibilities

• Lead planning, prioritization, and direction of work and resource allocation for field operations.
• Analyze workload levels and decisions to meet budgetary goals.
• Identify, track, and resolve issues internally and externally.
• Assess obstacles in execution and prioritize solutions.
• Direct clerical resources on projects and participate in performance management.
• Identify opportunities to improve procedures, processes, or personnel.
• Coordinate with Planning, Operations, Engineering, Procurement, and material handling.
• Support short- and long-term corporate objectives and storm response as needed.

Skills

Leadership

Project management

Data analysis

Decision making

Communication

Safety compliance

Budgeting

Driver's license

Education

Bachelor's Degree

Associate's Degree

Tools

Salesforce

SAP

Job description

Preferred Reporting Location: Merrillville, IN. Way of Work: Hybrid (3 days in-office, 2 days remote).

Job Summary

The Scheduling Leader directs and prioritizes the scheduling of work and allocation of all resources to ensure timely and reliable service to customers in accordance with the corporate business plans. An individual scheduler will be responsible for optimizing personnel and other resources for a significant portion.

Essential Functions

• Lead the planning, prioritization, and direction of work and resource allocation for a significant portion of the LDC's field operations, including labor, materials and equipment
• Analyze and implement work load level and company/contractor decisions to enable effective resource allocation to ensure budgetary goals are met
• Responsible for issue identification, tracking and resolution both internally and externally
• Determine the impact and significance of obstacles/changes in execution of the work plan, prioritize and solve as appropriate
• Responsible for work direction of clerical resources on an on-going project basis and actively participate in performance management process
• Identify opportunities for improvement to procedures, processes and/or personnel based on data
• Develop a proposed solution and partner with the appropriate manager/field leader to implement enhanced improvements
• Partner with Planning, Operations, Engineering, Procurement, and material handling to anticipate requirements necessary to meet customer expectations and the business plan
• Define and participate in the achievement of short and long-term corporate business objectives
• Responsible for partnering with Engineering, Planners, and Field Leaders on work preparation as appropriate based upon financial implications, compliance issues and availability of resources
• Collaborate with field leadership in the identification and resolution of productivity or performance issues of field resources
• Identify, propose and support work management system improvement opportunities
• Understand internal and external customer needs and ensure solutions are developed to address
• Participate in storm support activities across all districts. Schedulers may be required to assist during storm events outside of normal business hours and report in person, regardless of hybrid work arrangements. Flexibility and responsiveness during emergency operations are essential.
• This position will primarily support Substations, Structures, and Metering work; however, the role is not limited to these areas and may be cross‑trained to support any area of Electric Scheduling, including line work and storm.

Required Qualifications For Position

• High School Diploma or GED
• 1-3 years' experience in Distribution Operations or equivalent work experience
• Demonstrated leadership skills
• Demonstrated Project Management skills (analytical and organizational)
• Demonstrated knowledge and ability to quickly assess and make sound decisions
• Demonstrated proficiency in computer applications, including Salesforce and SAP or similar enterprise systems.
• Ability to gather and analyze data to make informed decisions
• Good communication skills, both oral and written
• Basic understanding of the utility industry
• Knowledge of safety and compliance requirements
• Knowledge of budgeting, construction and maintenance practices and procedures
• DL NUMBER - Driver License, Valid and in State Upon Hire

Preferred Additional Qualifications for Position

• Bachelor's Degree
• Associate's Degree from accredited institution

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without rega