Scheduling Leader

012 NiSource Corporate Services Co; Merrillville (IN); Hybrid; USD 82,000 - 123,000; Full time

Job summary

NiSource in Merrillville, IN is seeking a Scheduling Leader to direct and prioritize the scheduling of work and allocation of resources to ensure timely and reliable service to customers. The role focuses on optimizing personnel and other resources for a significant portion of field operations.

This hybrid role requires leadership, project management, data analysis, and collaboration with Planning, Operations, Engineering, and Procurement.

Qualifications

• Leadership skills demonstrated in management of field operations.
• Strong project management with analytical and organizational capabilities.
• Ability to gather and analyze data to inform decisions.
• Experience with enterprise systems like Salesforce or SAP.
• Excellent oral and written communication.
• Knowledge of safety and compliance requirements.

Responsibilities

• Lead planning, prioritization, and direction of work and resource allocation for field operations.
• Analyze workload and decisions to meet budgetary goals.
• Identify and resolve issues internally and externally.
• Prioritize and solve obstacles affecting work plans.
• Supervise clerical resources on ongoing projects and participate in performance management.
• Identify procedural improvements from data insights and implement changes.
• Collaborate with Planning, Operations, Engineering, Procurement, and material handling to meet demand.
• Contribute to short- and long-term corporate objectives.
• Work with engineers and field leaders on work preparation considering financial and compliance factors.
• Partner with field leadership to resolve productivity issues.
• Support work management system improvements.
• Understand customer needs and deliver solutions.
• Participate in storm support across districts.

Skills

Leadership

Project management

Data analysis

Salesforce

SAP

Communication

Safety knowledge

Education

Bachelor's degree

Associate's degree

Tools

None

Job description

Preferred Reporting Location: Merrillville, IN

Way of Work: Hybrid (3 days in-office, 2 days remote)

Job Summary

The Scheduling Leader directs and prioritizes the scheduling of work and allocation of all resources to ensure timely and reliable service to customers in accordance with the corporate business plans. An individual scheduler will be responsible for optimizing personnel and other resources for a significant portion.

Essential Functions

• Lead the planning, prioritization, and direction of work and resource allocation for a significant portion of the LDC's field operations, including labor, materials and equipment
• Analyze and implement work load level and company/contractor decisions to enable effective resource allocation to ensure budgetary goals are met
• Responsible for issue identification, tracking and resolution both internally and externally
• Determine the impact and significance of obstacles/changes in execution of the work plan, prioritize and solve as appropriate
• Responsible for work direction of clerical resources on an on-going project basis and actively participate in performance management process
• Identify opportunities for improvement to procedures, processes and/or personnel based on data
• Develop a proposed solution and partner with the appropriate manager/field leader to implement enhanced improvements
• Partner with Planning, Operations, Engineering, Procurement, and material handling to anticipate requirements necessary to meet customer expectations and the business plan
• Define and participate in the achievement of short and long-term corporate business objectives
• Responsible for partnering with Engineering, Planners, and Field Leaders on work preparation as appropriate based upon financial implications, compliance issues and availability of resources
• Collaborate with field leadership in the identification and resolution of productivity or performance issues of field resources
• Identify, propose and support work management system improvement opportunities
• Understand internal and external customer needs and ensure solutions are developed to address
• Participate in storm support activities across all districts

Schedulers may be required to assist during storm events outside of normal business hours and report in person, regardless of hybrid work arrangements. Flexibility and responsiveness during emergency operations are essential. This position will primarily support Substations, Structures, and Metering work; however, the role is not limited to these areas and may be cross‑trained to support any area of Electric Scheduling, including line work and storm.

Required Qualifications

• High School Diploma or GED
• 1-3 years' experience in Distribution Operations or equivalent work experience
• Demonstrated leadership skills
• Demonstrated Project Management skills (analytical and organizational)
• Demonstrated knowledge and ability to quickly assess and make sound decisions
• Demonstrated proficiency in computer applications, including Salesforce and SAP or similar enterprise systems.
• Ability to gather and analyze data to make informed decisions
• Good communication skills, both oral and written
• Basic understanding of the utility industry
• Knowledge of safety and compliance requirements
• Knowledge of budgeting, construction and maintenance practices and procedures
• DL NUMBER - Driver License, Valid and in State Upon Hire

Preferred Additional Qualifications

• Bachelor's Degree
• Associate's Degree from accredited institution

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [e-mail] or 1-888-640-3320.

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law. E-Verify Poster (English and Spanish) Right to Work Poster (English and Spanish)

Salary Range

Salary Range*: $82,200.00 - $123,200.00 *The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.