Scheduling Export Clerk

Emerson; Sandusky (MI); On-site; USD 38,000 - 60,000; Full time

Job summary

Emerson's Discrete Automation Group in Sandusky, MI seeks a Scheduling Export Clerk to research inventory, accelerate sales order processing, and prepare export documentation for domestic and international shipments.

You will provide phone support to Customer Service and Manufacturing, maintain records, and collaborate with teams to ensure on-time delivery and high-quality service.

Qualifications

• High School Diploma required.
• 1+ years of proven professional experience commensurate with the level of the position.
• General understanding of how MRP works.
• Proficient in Microsoft Office.
• Detail oriented and must have the ability to multitask in a fast-paced, customer-focused environment.
• Extremely reliable and dependable.
• Excellent social skills.
• Authorized to work in the United States without sponsorship now and in the future.

Responsibilities

• Facilitate communications and information flow between customers, sales, production, shipping, and management.
• Interact with customers and resolve customer service problems; defuse sensitive issues with diplomacy and tact in a timely manner.
• Project image of quality service to customers.
• Respond to customer inquiries via telephone, fax, and email.
• Prepare and produce export documentation.
• Confirm delivery/collection of in/out bound shipments.
• Maintain records, data, and other information.
• Assist in reception/answering phones.
• Maintains quality service by following standards and departmental processes and procedures.
• Support continuous improvement to build customer relationships and service both internally and externally.
• Communicate and participate as part of a team.
• All supplemental duties, responsibilities, or non-essential requirements as assigned.

Skills

General MS Office

MRP knowledge

Detail oriented

Multitasking

Strong communication

Work authorization US

Education

High School Diploma

Associate/Bachelor preferred

Tools

Microsoft Office

Job description

We're seeking a dynamic individual to join the Discrete Automation Group at Emerson, based in our manufacturing facility in Sandusky, MI. Currently, we have an opening for a Scheduling Export Clerk. In this role, you'll be responsible for researching inventory across all warehouses to accelerate sales order processing. Additionally, you'll provide phone support to both the Customer Service and Manufacturing Departments, engaging with customer inquiries about products, shipments, and general account information. Your duties will also include preparing export documentation to facilitate the timely shipment of products to both domestic and international customers.

In This Role, Your Responsibilities Will Be:

• Facilitate communications and information flow between customers, sales, production, shipping, and management.

• Interact with customers and resolve customer service problems; defuse sensitive issues with diplomacy and tact in a timely manner.

• Project image of quality service to customers.

• Respond to customer inquiries via telephone, fax, and email.

• Prepare and produce export documentation.

• Confirm delivery/collection of in/out bound shipments.

• Maintain records, data, and other information.

• Assist in reception/answering phones.

• Maintains quality service by following standards and departmental processes and procedures.

• Support continuous improvement to build customer relationships and service both internally and externally.

• Communicate and participate as part of a team.

• All supplemental duties, responsibilities, or non-essential requirements as assigned.

Who You Are:

You build and deliver solutions that meet customer expectations. You establish and maintain effective customer relationships. You step up to handle tough issues. You balance planning with actions.You ask the right questions to accurately analyze situations.

For This Role, You Will Need:

• High School Diploma required.

• 1+ years of proven professional experience commensurate with the level of the position.

• General understanding of how MRP works.

• Proficient in Microsoft Office.

• Detail oriented and must have the ability to multitask in a fast-paced, customer-focused environment.

• Extremely reliable and dependable.

• Excellent social skills.

• Authorized to work in the United States without sponsorship now and in the future.

PHPHYSICAL DEMAND:

• While performing duties may be required to sit, stand, walk, stoop, bend, twist or lift and use of stairs.

• May be required to work more than 8 hours in a day or 40 hours in a week based on departmental needs.

WORKING ENVIRONMENT:

• Office and manufacturing environment.

• May be exposed to manufacturing plant conditions and elements including but not limited to noise, dust, dirt, oil, and grease.

• PPE’s may be required including safety glasses, ear plugs and safety shoes in specified areas of the plant.

Preferred Qualifications That Set You Apart:

• Associate’s and/or Bachelor’s degree preferred.

Our Culture & Commitment to You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

#LI-BS

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WHY EMERSON (https://www1.emerson.com/en/corporate/careers/meet-emerson)

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [e-mail] .

ABOUT EMERSON (https://www1.emerson.com/en/corporate/about-us)

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 26012354

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.