Scheduling Coordinator (Waco, TX)

Ennoblecare; Waco (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Paid Office Holidays

401(k) with company match

Payactiv: pay-on-demand

Job summary

Ennoble Care seeks a Scheduling Coordinator for the Waco, TX office. This full-time, in-person position will manage and coordinate schedules to support our House Calls operations, ensuring efficient scheduling processes that boost team productivity.

The ideal candidate provides administrative healthcare experience, strong communication, and meticulous attention to detail to handle high-volume calls and patient information with care. Equal opportunity employer.

Qualifications

• High School Diploma or GED required; associate or bachelor’s degree preferred.
• Administrative healthcare experience preferred.
• Ability to navigate multiple software databases and maintain accurate records.
• Maintain calm and pleasant demeanor with patients and staff.
• Excellent written and verbal communication across channels.
• Capable of handling high volumes of phone calls and messages.

Responsibilities

• Schedule patient appointments according to provider availability and area coverage.
• Prioritize urgent appointments and coordinate timely scheduling.
• Ensure messages are distributed and followed up appropriately.
• Reschedule appointments as needed and update insurance information.
• Maintain provider daily appointment quotas and aim to schedule new patients within 3–5 business days.
• Obtain insurance preauthorizations and contact patients when providers need to reach them.

Skills

Administrative healthcare experience

Attention to detail

Software databases navigation

Clear communication

Strong written skills

Phone handling

Education

High School Diploma / GED

Tools

Software databases

Job description

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Job Summary

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Waco, TX office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

PAY RATE-$18.00 AN HOUR

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Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.