Scheduling Coordinator- Medical Imaging (Full Time / Days)

overlakemedicalcenter; Bellevue (WA); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

Reduced health insurance premiums

Tuition reimbursement up to $10,000/yr

Retirement plan matching 5–7%

Pre-tax and Roth retirement accounts

Employee assistance program

Job summary

Overlake Medical Center in Bellevue, WA, is seeking a full-time Medical Imaging Registration Clerk responsible for greeting patients, collecting demographic and financial information, and ensuring accurate hospital registrations.

The role includes interviewing patients, collecting payments, and explaining relevant policies and services.

Qualifications

• High School Diploma required; Bachelor's degree preferred; formal training in medical terminology, hospital finance and customer relations a plus.
• Previous admission/registration or frontline healthcare customer contact experience; strong customer service and interpersonal skills.
• Must be able to type 50 WPM and use 10-key; knowledge of medical terminology and hospital processes; able to work independently or in a team.

Responsibilities

• Provide exemplary customer service in greeting and orienting patients and visitors; interview for demographic and financial data for accurate registrations.
• Collect payments, explain hospital policies, obtain signatures, and communicate policies and services to patients/guests.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Medical terminology

Typing 50 WPM

Education

High School Diploma

Bachelor's degree preferred

Tools

Registration systems

Job description

Welcome to a medical center where you're the center of attention.

Pay range:

• Hourly
• $28.56 - $42.84

Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services. Performs other duties as assigned.

Full Time / Day Shift

Medical Imaging

Monday-Friday 8:45am - 5:15pm

Qualifications

• High School Diploma required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations a plus.
• Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in a business setting. Demonstrated customer service skills required. Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with other Overlake personnel are required.
• Outstanding professionalism, poise and tact in appearance, manner and personality. Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs. Must be articulate and skilled in teaching patients how to access the healthcare system. Ability to type 50 WPM and use 10-key accurately. Knowledge of medical terminology and hospital processes required. Ability to work independently and in a team environment. Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously.

Why join Overlake?

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]