Scheduling Coordinator (Jackson, MS)

Ennoble Care; Jackson (MS); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

STD/LTD Insurance

Flexible Spending Accounts

Paid Time Off

Office holidays

Paid Sick Time

401(k) with company match

Referral program

Payactiv

Job summary

Ennoble Care seeks a diligent Scheduling Coordinator for our Jackson, MS office. This full-time, in-office role involves managing schedules to support our House Calls operations. You will play a key role in ensuring smooth scheduling processes and boosting team productivity.

The candidate should have strong administrative healthcare experience, excellent communication, and the ability to manage high volumes of calls and tasks daily.

Qualifications

• High School Diploma or GED required; an Associate or Bachelor's degree is preferred.
• Administrative healthcare experience is preferred.
• Ability to navigate multiple software databases during the day.
• Maintain a calm, pleasant demeanor with patients and staff; communicate effectively.

Responsibilities

• Schedule patient appointments per provider availability and area.
• Prioritize urgent appointments and schedule accordingly.
• Ensure messages are completed and distributed appropriately.
• Reschedule patient appointments as needed.
• Review and update patient insurance information.
• Manage a high-volume workload and stay organized.

Skills

Administrative healthcare experience

Multitasking under high volume

Effective communication

Phone call management

Education

High School Diploma / GED

Associate or Bachelor's Degree preferred

Tools

Scheduling software

Job description

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Job Summary

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Jackson, MS office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Capable of managing high volumes of phone calls

$18 and hour - In Office role

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Full-time employees qualify for the following benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Ennoble Care’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.