Scheduling Coordinator I

AltaMed Health Services Corp; Spadra (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with 2

Paid Time Off & Holidays

Paid CME Days

Job summary

AltaMed Health Services Corp. is seeking a Scheduling Coordinator to schedule and coordinate urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, ensuring timely access to specialty care.

The role collaborates with the IDT team, PCP, PACE Center staff, and specialty providers to advocate for participants’ needs and streamline referrals in a busy clinic setting.

Qualifications

• High School Diploma required.
• Medical Assistant Certificate preferred.
• Two years minimum experience in medical/clinical field.
• Experience with referrals/authorizations and electronic health system.
• Bilingual English, Spanish/Mandarin/Cantonese preferred depending on location.

Responsibilities

• Schedule and coordinate urgent, routine, and follow-up specialist appointments for IDT-approved authorizations.
• Collaborate with IDT team to coordinate specialty services and advocate for participants’ needs.
• Liaise between participant, PCP, PACE Center staff, specialty providers, and Utilization Management.

Skills

Scheduling coordination

Bilingual

Education

High School Diploma

Medical Assistant Certificate

Tools

Electronic health record system

Job description

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.

Job Overview

The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, per scheduling and turnaround time objectives. This role collaborates closely with members of the IDT team to coordinate specialty services and to advocate for participants’ specialty needs. The Scheduling Coordinator is an integral part of the specialty care services team, liaising between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.

Minimum Requirements

High School Diploma required. Medical Assistant Certificate preferred. Two years of minimum experience working in the medical or clinical field are required. Experience working with referrals/authorizations and with an electronic health system is required. Bilingual English, Spanish/Mandarin/Cantonese, depending on location, preferred.

Compensation

$25.75 - $32.19 hourly

Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation. We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.