Scheduling Coordinator - Home Healthcare

Cnscares; Lucasville (OH); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision, and 401K

Health Savings Account (HSA)

Matching 401k

PTO

Mileage Reimbursement

Zusammenfassung

CNS Cares, LLC is seeking a Scheduling Coordinator (Care Manager) to schedule our direct care staff for patient visits and maximize authorization units. You will advocate for patient needs, communicate with nurses, home health aides, and the claims team, and ensure timely, high-quality service.

The role requires on-call rotation participation, in-office full-time work, and a focus on staffing coverage and compliance with state guidelines.

Qualifikationen

• High school diploma or equivalent required.
• 2+ years healthcare experience or EEOICPA background preferred.
• 2+ years of staff scheduling experience required.

Aufgaben

• Schedule visits for the care team within the EMR.
• Ensure 100% of authorized hours are staffed and avoid overtime where possible.
• Coordinate with recruiting and local leadership to source and hire staff.
• Assist with patient needs for equipment and DME coordination.
• Support the authorization team for starts of care and renewals.

Kenntnisse

Staff scheduling

Healthcare experience

Communication

EMR familiarity

On-call coordination

Ausbildung

High School Diploma

Associate's or Bachelor's degree preferred

Tools

EMR system

Jobbeschreibung

Description

Pay Rate: $22.00 - $25.00 per hour depending on experience, plus bonus potential

Location: Lucasville, OH

In-Office, Full-Time, Monday-Friday

*Participates in on-call rotation 1 week each month

Benefits Summary

• Medical, dental, vision, and 401K
• Health Savings Account (HSA)
• Matching 401k
• Paid Time Off (PTO
• Mileage Reimbursement

*Staff scheduling experience is required*

SUMMARY

On behalf of CNS Cares, LLC ("CNS" or "Company"), the Scheduling Coordinator (Care Manager) is responsible for scheduling our direct care staff for patient visits. Additionally, this position is responsible for maximizing authorization units, advocating for the needs of each patient, communication with all entities to provide quick and accurate service, and ensure patient satisfaction with impeccable service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrate excellent communication skills. Communicates regularly with patients, nurses, home health aides, and claims team. Communicates with the Executive Director and Director of Nursing on patient status and care being provided in home.
• Schedule visits for the care team within the electronic medical record (EMR). Works to find coverage in situations where there is staffing needs. Works with the recruiting team and local leadership to adequately source and hire new staff. Expectation to utilize 100% of authorized hours. Ensures clinical compliance items are scheduled and completed per company and state guidelines.
• Identify patient needs for durable medical equipment and coordinate with DME companies to ensure patients’ needs are met.
• Evaluate patient conditions not currently covered by the Department of Labor and coordinate and assist patients to get consequential illnesses added to their DOL covered conditions.
• Assist authorization team with start of cares and renewal periods to advocate and justify the appropriate care level for each patient.
• Attend medical appointments with patient to assist as a resource to physicians regarding the Department of Labor Home Health Care program.
• Gather medical records as needed.
• Ensure all authorized units are staffed by the assigned skilled nurse or home health aide with expectation to limit overtime. Coordinate with GM and DON for appropriate direction.
• Provide EMR and home orientation training to staff.
• Participate in an on-call rotation.
• Adhere to all company policies.
• Other duties as assigned

Requirements

EDUCATION and EXPERIENCE

Required:

• High School Diploma
• At least two (2) years of experience in healthcare; or equivalent combination of education and EEOICPA experience.
• At least two (2) years of staff scheduling experience required.
• Must be at least 21 years of age

Preferred:

• Associate's Degree or Bachelor's Degree preferred
• At least two (2) years of Department of Labor / EEOICPA experience
• Home health experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS, & MEDICAL REQUIREMENTS

• Valid Driver's License

CLEARANCES

The following background checks are conducted:

• Criminal background
• Driving Record
• OIG Exclusion List
• Sex Offender Registry