Care Manager - Home Healthcare

Cnscares; Olathe (KS); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

HSA

Matching 401k

PTO

Mileage Reimbursement

Job summary

CNS Cares, LLC is seeking a Care Manager to schedule direct care staff for patient visits, maximize authorization units, and advocate for patient needs while ensuring timely, accurate service and high patient satisfaction.

You will coordinate with nursing and leadership, utilize EMR systems, and partner with the authorization team to ensure appropriate care levels. In-office, full-time role with Monday–Friday schedule.

Qualifications

• High School Diploma is required.
• Two (2) years of healthcare experience or an equivalent combination of education and EEOICPA experience.
• Two (2) years of staff scheduling experience required.
• Must be at least 21 years of age.
• Associate's or Bachelor's degree preferred.
• At least two (2) years of DoL/EEOICPA experience.
• Home health experience preferred.

Responsibilities

• Schedule visits for the care team within the EMR.
• Find coverage when staffing needs arise.
• Source and hire new staff with recruiting and leadership teams.
• Ensure all authorized hours are used and scheduled per guidelines.
• Coordinate with DME providers to meet patient needs.
• Advocate for appropriate care levels and renewals for patients.
• Assist authorization teams with start of cares and renewals.
• Attend medical appointments to support care coordination.
• Gather medical records as needed.
• Ensure staff are scheduled with appropriate nursing or home health aid coverage.
• Provide EMR and home orientation training to staff.
• Participate in an on-call rotation.

Skills

Staff scheduling

Communication skills

Customer service

Attendance & punctuality

In-office collaboration

Education

High School Diploma

Associate's or Bachelor's degree preferred

Tools

EMR system

Job description

Description

Pay Rate: $22.00 - $25.00 per hour depending on experience, plus bonus potential

Location: Overland Park, KS

In-Office, Full-Time, Monday-Friday

Benefits Summary

• Medical, dental, vision, and 401K
• Health Savings Account (HSA)
• Matching 401k
• Paid Time Off (PTO
• Mileage Reimbursement

*Staff scheduling experience is required*

SUMMARY

On behalf of CNS Cares, LLC (“CNS” or “Company”), the Care Manager is responsible for scheduling our direct care staff for patient visits. Additionally, this position is responsible for maximizing authorization units, advocating for the needs of each patient, communication with all entities to provide quick and accurate service, and ensure patient satisfaction with impeccable service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Employee must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include:

1.Demonstrate excellent communication skills. Communicates regularly with patients, nurses, home health aides, and claims team. Communicates with the Executive Director and Director of Nursing on patient status and care being provided in home.

2. Schedule visits for the care team within the electronic medical record (EMR). Works to find coverage in situations where there is staffing needs. Works with the recruiting team and local leadership to adequately source and hire new staff. Expectation to utilize 100% of authorized hours. Ensures clinical compliance items are scheduled and completed per company and state guidelines.

3. Identify patient needs for durable medical equipment and coordinate with DME companies to ensure patients’ needs are met.

4. Evaluate patient conditions not currently covered by the Department of Labor and coordinate and assist patients to get consequential illnesses added to their DOL covered conditions.

5. Assist authorization team with start of cares and renewal periods to advocate and justify the appropriate care level for each patient.

6. Attend medical appointments with patient to assist as a resource to physicians regarding the Department of Labor Home Health Care program.

7. Gather medical records as needed.

8. Ensure all authorized units are staffed by the assigned skilled nurse or home health aide with expectation to limit overtime. Coordinate with GM and DON for appropriate direction.

9. Provide EMR and home orientation training to staff.

10. Participate in an on-call rotation.

11. Adhere to all company policies.

12. Other duties as assigned

Requirements

EDUCATION and EXPERIENCE

Required:

• High School Diploma
• At least two (2) years of experience in healthcare; or equivalent combination of education and EEOICPA experience.
• At least two (2) years of staff scheduling experience required.
• Must be at least 21 years of age

Preferred:

• Associate's Degree or Bachelor’s Degree preferred
• At least two (2) years of Department of Labor / EEOICPA experience
• Home health experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS, & MEDICAL REQUIREMENTS

• Valid Driver’s License

CLEARANCES

The following background checks are conducted:

• Criminal background
• Driving Record
• OIG Exclusion List
• Sex Offender Registry

#TFIND