Scheduling Coordinator — Home Health Care

Ennoble Care; Marlton (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Paid holidays

401(k) with match

PayActiv

Job summary

Ennoble Care in Marlton, NJ, is seeking a diligent Scheduling Coordinator to join our House Calls team. This full-time, in-person role supports the growing operations by coordinating patient appointments, maintaining accurate records, and ensuring timely communication with providers and referrals.

The ideal candidate will handle high volumes of calls, verify insurance information, navigate multiple software systems, and deliver courteous, precise service to patients and staff alike.

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred.
• Administrative healthcare experience preferred.
• Attention to detail.
• Ability to navigate several software databases throughout the day.
• Maintain a calm and pleasant demeanor with patients and staff.
• Effective communication across various mediums with staff and patients.
• Strong written skills.
• Capable of managing high volumes of phone calls.
• Bilingual preferred.

Responsibilities

• Schedule patient appointments in line with Provider availability/area.
• Prioritize urgent appointments and schedule accordingly.
• Ensure messages are completed and distributed properly.
• Reschedule patient appointments as needed.
• Review and update patient insurance information.
• Manage a high-volume workload and prioritize tasks to stay organized.
• Display excellent communication with patients and staff.
• Reach out to referring sources for scheduling challenges.
• Update account information at scheduling time.
• Maintain provider daily appointment quota.
• Aim to schedule new patients within 3–5 business days.
• Handle insurance preauthorizations.
• Place calls to patients for providers when needed.
• Handle voicemails daily and address inquiries.

Skills

Administrative coordination

Communication

Attention to detail

Phone handling

Multitasking

Bilingual (preferred)

Education

High School Diploma / GED

Associate or Bachelor's Degree preferred

Tools

Healthcare software systems

Job description

Ennoble Care in Marlton, NJ, is seeking a diligent Scheduling Coordinator to join our House Calls team. This full-time, in-person role supports the growing operations by coordinating patient appointments, maintaining accurate records, and ensuring timely communication with providers and referrals.

The ideal candidate will handle high volumes of calls, verify insurance information, navigate multiple software systems, and deliver courteous, precise service to patients and staff alike.