Scheduling Coordinator

Cosmetic Physician Partners; Traverse City (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package

401(k) Matching

Aesthetic industry perks

Job summary

Cosmetic Physician Partners in Traverse City, MI, is seeking a Scheduling Coordinator to be the primary contact for clients seeking cosmetic and aesthetic treatments. You will manage appointment schedules, greet patients, and guide them from inquiry to post-treatment follow-up.

This full-time, on-site role supports clinic operations, optimizes provider schedules, processes payments, and maintains patient records with a welcoming, professional demeanor in a fast-paced environment.

Qualifications

• Previous experience in a medical or aesthetic practice preferred.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills to interact with clients and team members.
• Proficiency in scheduling and EMR software; familiarity with aesthetic services is a plus.
• Ability to maintain a professional and positive demeanor in a fast-paced environment.

Responsibilities

• Coordinate and manage patient scheduling for consultations, injectables, lasers, facials, follow-ups, and other skin care services while optimizing provider schedules and filling cancellations.
• Deliver exceptional patient service by greeting patients, handling check-in/check-out, answering phones, scheduling appointments, and educating patients on services and appointment preparation.
• Communicate professionally with physicians, nurses, aestheticians, laser technicians, and patients via phone, email, and secure messaging to ensure seamless patient care and scheduling flow.
• Process patient payments, billing, financial quotes, memberships, packages, and no-show/cancellation fees while maintaining accurate patient records and digital charts.
• Support daily clinic operations by managing inventory supplies, completing monthly inventory reconciliation, and maintaining a clean, organized, and professional workspace.
• Assist with front office operations as needed, including resolving scheduling conflicts, accommodating emergency appointments, and ensuring schedules remain fully booked through waitlist and follow-up outreach.

Skills

Scheduling

Customer service

EMR software

Medical aesthetics

Organizational skills

Job description

The Scheduling Coordinator is the primary point of contact for clients seeking cosmetic and aesthetic treatments. This role involves managing appointment schedules, providing exceptional customer service, and ensuring a seamless experience for patients from initial inquiry to post-treatment follow-up. The coordinator supports the practice’s operations by maintaining organized schedules, optimizingclinicefficiency, and fostering a welcoming environment for patients.

This is a full time, on-site position with the schedule broken down as follows:

Tuesday & Thursday: 8AM-6PM

Friday: 8AM-12PM

We believeinmaintaininga healthy work-life balance while ensuring business needs are met.

Responsibilities:

• Coordinate and manage patient scheduling for consultations, injectables, lasers, facials, follow-ups, and other skin care services while optimizing provider schedules and filling cancellations.
• Deliver exceptional patient service by greeting patients, handling check-in/check-out, answering phones, scheduling appointments, and educating patients on services and appointment preparation.
• Communicate professionally with physicians, nurses, aestheticians, laser technicians, and patients via phone, email, and secure messaging to ensure seamless patient care and scheduling flow.
• Process patient payments, billing, financial quotes, memberships, packages, and no-show/cancellation fees while maintaining accurate patient records and digital charts.
• Support daily clinic operations by managing inventory supplies, completing monthly inventory reconciliation, and maintaining a clean, organized, and professional workspace.
• Assist with front office operations as needed, including resolving scheduling conflicts, accommodating emergency appointments, and ensuring schedules remain fully booked through waitlist and follow-up outreach.

Qualifications:

Previousexperience ina medicalor aesthetic practice preferred.

Strong organizational and multitasking skills with attention to detail.

Excellent communication and interpersonal skills to interact with clients and team members.

Proficiencyin scheduling and EMR software; familiarity with aesthetic services is a plus.

Ability tomaintaina professional and positive demeanor in a fast-paced environment.

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• 401(k) Matching– Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.

The Premier Network of Physician-led Medical Aesthetic Clinics

Cosmetic Physician Partners is a leading operator of medical aesthetic clinics in the US, fostering a people-first culture to drive consistent growth and success.

Medical Practices Hospitals and Health Care