Scheduling Coordinator

MSPB MSO LLC; Lake Worth (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

HSA

Paid time off

Life Insurance

Disability Insurance

Additional Life Insurance

Accident & Critical Illness

401(k)

Job summary

Medical Specialists of the Palm Beaches, Inc. in Florida is seeking a detail-oriented Cardiology Scheduling Coordinator to join our team. You will manage patient appointments, registrations, and physician schedules, ensuring a smooth, compliant patient experience.

The role may involve call-center activities, check-in or check-out duties, and collaboration with internal teams to coordinate care. Experience in a medical office and with EMR systems is preferred.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a medical office setting; cardiology experience preferred.
• Proficiency with computer scheduling and EMR systems; Athena experience a plus.
• Knowledge of insurance plans (HMO, PPO, Medicare, Medicare Advantage).
• Excellent communication, organizational, and multitasking skills.
• Ability to handle interruptions and changing priorities with professionalism.

Responsibilities

• Schedule, cancel, and reschedule patient appointments, ensuring accuracy and timeliness.
• Register new patients and update demographic and insurance information for existing patients.
• Maintain accurate physician schedules, communicating changes promptly to staff and patients.
• Advise patients of financial responsibilities when scheduling appointments.
• Answer and route incoming calls, create tasks in patient charts, and route to appropriate staff or providers.
• Confirm appointments and send communications to patients as needed.
• Sort, scan, and file medical records into electronic patient charts.
• Collaborate with internal teams and outside agencies to facilitate patient scheduling.
• Maintain HIPAA compliance and uphold confidentiality at all times.

Skills

Cardiology scheduling

Medical office experience

EMR systems

Athena experience

Insurance knowledge

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Athena EMR

Job description

Located In: Lake Worth, Florida 33467 We are seeking a detail-oriented and customer-focused Cardiology Scheduling Coordinator to join our team. This role may involve working in a call center, check-in, or check-out environment. You will serve as the first point of contact for patients, ensuring a positive and professional experience while managing appointment scheduling, patient registration, and provider schedule coordination.

Key Responsibilities

• Schedule, cancel, and reschedule patient appointments, ensuring accuracy and timeliness.
• Register new patients and update demographic and insurance information for existing patients.
• Maintain accurate physician schedules, communicating changes promptly to staff and patients.
• Advise patients of financial responsibilities when scheduling appointments.
• Answer and route incoming calls, create tasks in patient charts, and route to appropriate staff or providers.
• Confirm appointments and send communications to patients as needed.
• Sort, scan, and file medical records into electronic patient charts.
• Collaborate with internal teams and outside agencies to facilitate patient scheduling.
• Maintain HIPAA compliance and uphold confidentiality at all times.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a medical office setting; cardiology experience preferred.
• Proficiency with computer scheduling and EMR systems; Athena experience a plus.
• Knowledge of insurance plans (HMO, PPO, Medicare, Medicare Advantage).
• Excellent communication, organizational, and multitasking skills.
• Ability to handle interruptions and changing priorities with professionalism.

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account
• Eligible for PTO and Holiday pay
• Company paid life insurance.
• Access to voluntary short and long-term disability insurance
• Access to additional life insurance
• Access to Accident and Critical Illness Insurance
• 401K with automatic employer contribution

Medical Specialists of the Palm Beaches, Inc. ("MSPB") is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.

Medical Specialists of the Palm Beaches, Inc. ("MSPB") is a FAST GROWING primary care-focused, multi-specialty physician group practice serving Palm Beach and Broward counties. We pride ourselves in being a value-based, care focused, integrated healthcare delivery system committed to providing comprehensive, high-quality care with respect and integrity for its patients and the community. MSPB has 100 providers, more than 30 offices and offers primary care, cardiology, neurology, hematology/oncology, concierge medicine and laboratory services. We offer a comprehensive benefits package to full-time employees.