Scheduling Coordinator

New Horizons In-Home Care; Klamath Falls (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Education credit

Staff incentives

Scholarship opportunities

Job summary

New Horizons In-Home Care in Oregon is hiring a Scheduling Coordinator to help coordinate, develop, and manage client and employee schedules. You will work with Care Managers and HR to ensure accurate assignments and responsive scheduling.

The role emphasizes communication, organization, and teamwork, with opportunities for career growth and a supportive, inclusive team environment. This on-site position requires strong administrative skills and a compassionate approach to elder care.

Qualifications

• Must have strong communication skills via phone, in person and writing.
• Excellent attention to detail and accuracy in documentation.
• Proven ability to multi-task in a fast-paced healthcare scheduling environment.
• Team player with positive work ethic and ability to work under stress.
• Typing speeds over 40 wpm helpful for data entry and scheduling tasks.

Responsibilities

• Match caregivers and clients based on skill level, personality and availability.
• Track client and employee hours.
• Fill open shifts and assist with schedule changes.
• Handle employee sick calls and client/employee relations.
• Keep excellent documentation and records.

Skills

Strong communication skills

Attention to detail

Multi-tasking

Team player

Self-starter

Typing 40 wpm

Education

High school diploma/GED

Tools

Microsoft Word

Excel

Internet Explorer

Job description

Hours of Work:

Thursday- Monday 8:30am-5:00pm

Hi. We’re New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We’ve been providing care to the Oregon community for over 30 years.
The Scheduling Coordinator role is essential in helping us deliver on our mission to empower well-being through comprehensive care and companionship. At New Horizons we know every client and every caregiver is unique, which is why caregivers are hand-picked for each client to ensure the best in-home care possible. In this position you will work collaboratively with other Scheduling Coordinators, Nurse Care Managers and Human Resources to coordinate, develop, and manage our In-Home Care client and employee schedules.

Why people love working at New Horizons:

We’re a people first company. That means everyone earns a living wage with endless opportunities for growth within the company. We’re proud of our popular staff incentive program, where you can earn points for everyday successes. Cash in points for fun prizes—our prize catalog is filled with 10,000 options! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit—which you can use toward cooking classes, CPR certifications, wellness courses, and more.

Responsibilities:

• Match caregivers and clients based on skill level, personality & availability
• Track client and employee hours
• Fill open shifts
• Assist clients with schedule changes
• Handle employee sick calls
• Assist with client and employee relations
• Keep excellent documentation and records

Qualifications:

• Preferred knowledge of in-home care or healthcare field, CNA experience a plus
• Knowledge of scheduling in a healthcare related field is desired
• Self-starter who knows how to identify opportunities with recommended solutions
• Possess strong communication skills via phone, in person and in writing
• Ability to multi-task and stay calm in a fast paced environment while ensuring attention to detail
• Ability to work as a team player in high stress situations with a positive work ethic
• High school diploma/GED and at least 1 year of administrative experience
• Proficient computer skills in business applications (Microsoft Word, Excel, Internet Explorer)
• Typing and data entry skills (typing speeds over 40wpm will be helpful in this position)
• Position is not remote

EEOC Statement
New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.
If you need assistance in completing your application, please call [phone].