Scheduling Coordinator

Chimes International LTD.; Baltimore (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

Chimes International LTD. is seeking a Staffing Coordinator to manage scheduling, staffing, and timekeeping for designated work areas. You will create and edit shifts, handle timecards, and mobilize staff for last-minute needs while coordinating with multiple leaders.

Ideal candidates have an Associate's degree or related experience and at least 2 years using staffing software, with strong communication and organizational skills to support programs and operations.

Qualifications

• Associate's degree preferred or related experience.
• 2 years' experience with staffing/scheduling software.
• Experience using electronic staffing systems and coordinating resources across departments.

Responsibilities

• Create and edit schedules for designated departments in the electronic scheduling system following agency policies.
• Prepare accurate daily and shift schedules reflecting forecasted needs in collaboration with department managers.
• Approve or deny schedule requests based on individuals' needs and program requirements.
• Balance and publish schedules to ensure shifts are covered.
• Adjust schedules to accommodate staffing by contacting available personnel for appropriate supports.
• Receive sick calls and manage unplanned shift vacancies.
• Maintain daily schedules and communicate critical staffing needs to Scheduling Manager.
• Assist with allocation of agency resources and other duties as assigned.

Skills

Communication

Time management

Organizational skills

Education

Associate's degree preferred

Tools

Staffing software

Job description

Primary Function/General Purpose of Position

The Staffing Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to fill open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

Essential Job Functions

• Create and edit schedules for IDD departments into the electronic scheduling system following all agency policies, procedures, and guidelines.
• Prepare accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with department managers
• Approve or deny all schedule requests based on the needs of individuals and the program
• Balance and publish schedules at the end of the self-scheduling period to ensure shifts are covered
• Adjust the schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide supports for individuals
• Receives sick call notifications and manages unplanned shift vacancies
• Maintain daily maintenance of department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to the Scheduling Manager
• Assists with allocation of agency resources and other duties as assigned regarding contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

Associate's degree preferred or related experience

Work Experience

2 years' experience with staffing/scheduling software

Training

None

Working Conditions

Periods of high stress and fluctuating workloads may occur.
General office environment.
Must be able to work varied shifts, weekends, and holidays.
May have periods of constant interruptions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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