Scheduling Coordinator

Chimes International Limited; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Chimes International Limited is seeking a Staffing Coordinator to manage scheduling, staffing, and timekeeping for designated work areas. The role involves creating and editing schedules, managing shifts, and mobilizing staff for last-minute needs with a focus on clear communication with multiple stakeholders.

The ideal candidate will have 2 years of staffing/scheduling software experience and an associate’s degree (preferred) or related experience, with the ability to work varied shifts,

Qualifications

• Associate's degree preferred or related experience.
• 2 years' experience with staffing/scheduling software.
• Demonstrated ability to work with multiple stakeholders and leaders.

Responsibilities

• Create and edit schedules for IDD departments into the electronic scheduling system following all agency policies, procedures, and guidelines.
• Prepare accurate daily and/or shift work schedules, reflecting forecasted needs in collaboration with department managers.
• Approve or deny all schedule requests based on the needs of individuals and the program.
• Balance and publish schedules at the end of the self-scheduling period to ensure shifts are covered.
• Adjust the schedule to accommodate needs by acquiring additional personnel or reducing scheduled staff; contact available staff.
• Receive sick call notifications and manage unplanned shift vacancies.
• Maintain daily maintenance of department schedules within the electronic staffing system; communicate critical staffing needs to Scheduling Manager.
• Assist with allocation of agency resources and other duties as assigned regarding contract labor.

Skills

Scheduling

Timekeeping

Communication

Staffing coordination

Education

Associate's degree preferred

Tools

Electronic staffing system

Job description

Primary Function/General Purpose of Position

The Staffing Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to fill open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

Essential Job Functions

• Create and edit schedules for IDD departments into the electronic scheduling system following all agency policies, procedures, and guidelines.
• Prepare accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with department managers
• Approve or deny all schedule requests based on the needs of individuals and the program
• Balance and publish schedules at the end of the self-scheduling period to ensure shifts are covered
• Adjust the schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide supports for individuals
• Receives sick call notifications and manages unplanned shift vacancies
• Maintain daily maintenance of department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to the Scheduling Manager
• Assists with allocation of agency resources and other duties as assigned regarding contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

Associate's degree preferred or related experience

Work Experience

2 years' experience with staffing/scheduling software

Training

None

Working Conditions

Periods of high stress and fluctuating workloads may occur. General office environment. Must be able to work varied shifts, weekends, and holidays. May have periods of constant interruptions.