Scheduling Attendant - FT

Holy Name Medical Center; Hackensack (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

On-site parking

Low-cost medical coverage

Job summary

Holy Name Medical Center in Hackensack, NJ is seeking an experienced scheduling administrator for radiology and imaging services. You will handle patient scheduling, pre-registration, exam preparation instructions, and coordination with physicians and staff; strong communication and confidentiality required.

The role involves coordinating with radiology teams, verifying patient data, and ensuring smooth patient flow while delivering compassionate service in a busy hospital setting.

Qualifications

• High School graduate or equivalent.
• Preferred completion of an accredited Medical Assistant program.
• Strong communication and confidentiality maintained.

Responsibilities

• Accurately schedules, pre-screens and pre-registers patients for radiology exams.
• Handles heavy phone duties for scheduling and rescheduling appointments.
• Explains proper preparation for radiology exams to patients and provides prep kits.
• Notifies staff of STAT work and processes requisitions.
• Enters patient information into the system and ensures correct exam and preparation.
• Maintains good rapport with Radiology Department and handles inquiries with courtesy.

Skills

Communication skills

Education

High School Diploma

Medical assistant program (preferred)

Job description

Location: Hackensack, NJ, United States

Date Posted: Oct 7, 2026

Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus.

Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programs. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery.

A Brief Overview

Coordinates and schedules Diagnostic Radiology, CT Scan, Nuclear Medicines and Ultrasound examinations for patients via telephone, in person and through inpatient prescription.

What you will do

• Accurately schedules, pre-screens and pre-registers patients for nuclear medicine, ultrasound, CT and conventional radiographic exams, and MRI.
• Assumes heavy phone duties involving scheduling and rescheduling appointments for physician’s offices, outpatients and clinic patients.
• Thoroughly and clearly explains proper preparation for radiology exams for patients who are scheduled via telephone or in person and gives needed preparation kit.
• Notifies technical staff of all STAT work that is requested.
• Processes all requisitions for radiology exams. Verifies patient’s name, date of birth and pertinent clinical history. Checks registration data.
• Enters patient information into computer system. Assures that correct exam is scheduled and that the proper preparation was followed by patient.
• Questions patient and documents requisition.
• Reschedules call back patients.
• Responds to phone requests. Assists patients and notifies appropriate staff of priorities.
• Answers messages from Phone Tree.
• Responds to change in scheduling of patients with concern to specific equipment failure or radiologist’s schedule.
• Explains the outpatient registration process to the patient during scheduling encounters.
• Gives proper examination instructions to patient and explains test procedures.
• Establishes and maintains a good rapport with all members of Radiology Department.
• Handles telephone information requests with courtesy, accuracy and respect of confidentiality.
• Through knowledge of insurance requirements
• Channels suggestions, criticisms and questions to appropriate person.
• Determines proper sequence of procedures for maximum efficiency.
• Regularly assists other personnel.
• Performs duties in an independent manner with little need for direct supervision.
• Attends all staff meetings.
• Incorporates the physiological and developmental age of patient into overall plan for delivery of care.
• Observes Hospital policy concerning Fire and Safety regulations, Infection Control Standards, smoking regulations, telephone usage and other rules governing conduct.
• Maintains and respects confidentiality
• Complies with Hospital dress codes by wearing ID badge and maintaining professional appearance.
• Demonstrates commitment to own work schedule by adhering to attendance standards.
• Demonstrates effective communication skills. Has legible handwriting and displays positive business demeanor.
• Utilizes time in an effective manner.
• Adjusts personal schedule in case of fluctuations in workload of the department.
• Demonstrates ability to recognize priorities and deal with them promptly.
• Reports any suggestions or positive changes to supervisor.
• Shows appropriate respect and professionalism to patients, co-workers, supervisors and physicians.
• Performs other duties as assigned.
• Responsibilities may require an adjusted work schedule, overtime and evening/weekend hours in order to meet the operational needs of the Department and/or the Hospital.
• Responsibilities will require the ability to read, write and rationally comprehend the English language.
• Must be able to work effectively as a member of a multidisciplinary team to ensure that quality service is provided to clients and physicians.
• Utilizing any or all Hospital provided equipment and/or safe work procedures; employee shall be required to lift all objects as is practicable.
• The employee must be able to perform the physical requirements of this job, including but not limited to, standing, walking, reaching with arms and hands, climbing, balancing. Must be able to stoop, kneel and/or crouch.

Education Qualifications

• High School High School Graduate or equivalent experience required. Required
• Trade/Vocational School Graduate of an Accredited Medical assistant program Preferred

At Holy Name, we believe in rewarding every team member with more than a paycheck—we invest in your future and well-being. Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life. We offer low-cost medical coverage with generous employer contributions, dental and vision plans, discounted prescriptions, and access to on-site child care. Additional benefits include 401(k) matching, tuition reimbursement, paid time off, flexible spending accounts, legal and voluntary coverage options, life insurance, and free on-site parking. If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range: $17.00/hour - $21.00/hour

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members.

Holy Name is an Equal Opportunity Employer.