Medical Receptionist - Gastroenterology - Full Time

Holy Name Medical Center; Teaneck Township (NJ); On-site; USD 22,000 - 28,000; Full time

Job summary

Holy Name Medical Center in Teaneck, NJ, is seeking a Medical Receptionist for Gastroenterology. This full-time role involves front and back office clerical tasks, patient intake, scheduling, and coordination with physicians to ensure smooth patient flow.

Ideal candidates have at least 1 year of experience, strong medical terminology knowledge, and excellent customer service skills. The position offers competitive hourly pay and comprehensive benefits, with on-site work at our Teaneck location.

Qualifications

• High School Diploma or equivalent required.
• 1+ years experience required.
• Medical Terminology and strong customer service skills required (high proficiency).

Responsibilities

• Answers phone and routes calls.
• Schedules patient appointments per physician schedule.
• Greets patients in a friendly and professional manner.
• Obtains completed registration forms for new patients.
• Updates demographic profile at each visit.
• Collects payments for services rendered and past due balances.
• Processes requests for patient records and test results.
• Reschedules appointments as needed.
• Manages phone service at opening/closing times.
• Reviews on-call schedule with the phone service.
• Updates patient insurance information.
• Obtains pre-authorization for procedures when needed.
• Distributes mail and copies as required.
• Substitutes for other staff when needed.
• Adheres to Compliance Plan.
• Performs other duties as assigned by physician or manager.

Skills

Medical Terminology

Customer service

Education

High School Diploma or equivalent

Job description

Medical Receptionist - Gastroenterology - Full Time

Location: Teaneck, NJ, United States

Date Posted: Oct 2, 2026

Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus.

Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programs. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery.

A Brief Overview

Functions as a member of the Practice team working in both Front and Back Office Clerical and Clinical services

What you will do

• Answers phone, schedules patient appointments in strict adherence to physician schedule, keeps abreast of physician’s overall routine schedule in order to contact physician with messages when he/she is not in the office. Assures that all messages are communicated accurately
• Greets patients in a friendly and professional manner
• Obtains completed registration forms for each new patient
• Updates demographic profile at each patient visit
• Collects payment for services rendered at the time of appointment and for any past due balances
• Processes requests for patient medical records and/or patient information during office sessions (i.e., patient records, diagnostic test results, other healthcare facilities)
• Reschedules patient appointments as needed (i.e., physician unavailable, delay in appointment schedule, cancellation of physician session)
• Activate and deactivate phone service at the beginning and end of clinic session
• Responsible for reviewing the physician on-call schedule with the phone service at the end of clinical hours (i.e., Monday - Friday and weekend hours)
• Responsible for delivery of messages to staff throughout the day
• Review and/or update patient insurance information
• For managed care patients, follows established protocols for necessary authorizations from the patient for scheduled office visit
• Depending on the practice, may obtain pre-authorization for various procedures ordered by the physician for individual patients, schedules the patient for the service
• Distributes correspondence and patient information from patient medical records in accordance with established policies. Photocopies and processes forms
• Opens, date stamps and distributes mail. Pulls medical record for all diagnostic test results and consults received, attaches mail to the chart for physician review. Performs follow-up required by physician when chart is returned
• May be requested to substitute for other office personnel as trained
• Adheres to Compliance Plan
• Any other assigned duties by physician or manager

Education Qualifications

• High School Diploma or equivalent experience Required

Experience Qualifications

• 1+ years experience Required

Knowledge, Skills, and Abilities

• Medical Terminology and strong customer service skills required (High proficiency)

At Holy Name, we believe in rewarding every team member with more than a paycheck—we invest in your future and well-being. Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life. We offer low-cost medical coverage with generous employer contributions, dental and vision plans, discounted prescriptions, and access to on-site child care. Additional benefits include 401(k) matching, tuition reimbursement, paid time off, flexible spending accounts, legal and voluntary coverage options, life insurance, and free on-site parking. If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer.

Pay Range: $16.00/hour - $20.00/hour

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members. Holy Name is an Equal Opportunity Employer.