Scheduling Analyst - Resource Management (Part Time, Overnights)

Nebraska Medicine; United States; On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Tuition assistance

Clarkson College discount (35%)

Career advancement opportunities with:

Personal growth support

Job summary

Nebraska Medicine is seeking a part-time Scheduling Analyst for the Resource Management Center to support third-shift staffing and capacity planning. The role focuses on end-to-end resource management, scheduling accuracy, and data-driven decision making to ensure the right staffing levels across the network.

Responsibilities include analyzing trends, creating reports, coordinating with departments, and guiding teams to sustain high patient and staff satisfaction.

Qualifications

• Minimum one year experience in an office or call center environment.
• High school education or equivalent.
• Demonstrated analytical and problem-solving skills.
• Demonstrated ability to handle multiple assignments competently, accurately and efficiently.

Responsibilities

• Analyze RMC trends, including call volumes, call patterns, staff productivity, attrition rates, and resource allocation.
• Ensure customer service needs are met by coordinating and adjusting staffing needs in a timely manner.
• Create reports to be used for capacity planning within the RMC.
• Coordinate with other departments when outages occur and calls must be redirected.
• Provide guidance for team members, clinics, and other areas by creating a positive work environment to maintain patient and employee satisfaction.

Skills

Analytical skills

Problem-solving

Multitasking

Office experience

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift: Third Shift (United States of America) Scheduling Analyst - Resource Management Center Shift Details:

24 hrs/wk 7pm - 7:30am; 12-hour shifts 2 Weekend Shifts per Month

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

Leading Health Network

Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

Dignity and Respect

We value all backgrounds and experiences, reflecting the communities we serve.

Educational Support

• Enjoy up to $5,000/year in tuition assistance
• A 35% discount at Clarkson College
• Career advancement opportunities with covered educational costs
• Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.
• Be part of something extraordinary at Nebraska Medicine!

Collaborate with leaders to maximize resource efficiency through the end-to-end resource cycle from schedule creation through precise placement ensuring the right person is at the right place at the right time.

Analyze RMC trends, including call volumes, call patterns, staff productivity, attrition rates, and resource allocation.

Ensure customer service needs are met by coordinating and adjusting staffing needs in a timely manner.

Create reports to be used for capacity planning within the RMC.

Coordinate with other departments when outages occur and calls must be redirected.

Provide guidance for team members, clinics, and other areas by creating a positive work environment to maintain patient and employee satisfaction.

Required Qualifications:

• Minimum one year experience in an office or call center environment required.
• High school education or equivalent required.
• Demonstrated analytical and problem-solving skills required.
• Demonstrated ability to handle multiple assignments competently, accurately and efficiently required.

Preferred Qualifications:

• Two years of relevant scheduling experience preferred.
• Associate's or Bachelor's degree preferred.
• Experience with writing and updating reports preferred.
• Experience with Microsoft Office programs preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics.

Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care.

Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families.

Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.