Administrative Assistant

SavATree; Carbondale (CO); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vision and dental

Paid time off

401(k) savings

Employee Assistance Program

Education reimbursement

Paid holidays

Job summary

SavATree in Carbondale, CO seeks an Arborist Assistant to support sales activities and customer service. The role involves outbound calls, lead generation, proposal creation, appointment scheduling, and calendar management, while maintaining strong client relationships.

You will also handle data entry, payments, and branch documentation, with opportunities for training and career growth in arboriculture. The role emphasizes accuracy and teamwork in a fast-paced environment.

Qualifications

• Associates degree or higher preferred.
• Excellent written and verbal communication skills, including telephone manner and customer service.
• Previous success with outbound calling.
• Proficiency in Microsoft Office Suite, Internet and Database systems.
• Experience with AR, AP, Payroll, HR, Benefits, multiline phone systems.

Responsibilities

• Provide sales support through outbound calls, lead generation, creating proposals, scheduling appointments, and maintaining multiple sales calendars.
• Deliver world-class customer service by answering incoming calls, building rapport, and processing payments.
• Administer the customer database and files, complete paperwork accurately, and provide general administrative support to Sales Arborists.
• Participate in call monitoring and coaching sessions for training and quality support purposes.

Skills

Outbound calling

Customer service

Communication skills

Microsoft Office

Data entry

Education

Associates degree or higher preferred

Tools

Microsoft Office Suite

Database systems

Job description

What a Day Is Like

This position is located in Carbondale, CO! Our Arborist Assistant's focus is to provide sales support through making outbound sales calls, performing lead generation, creating proposals, scheduling appointments and maintaining multiple sales calendars. They provide world-class customer service by answering incoming customer calls, creating and maintaining positive rapport, and processing payments. The position further supports the branch location by administering the customer database and files, completing paperwork accurately and efficiently, and providing general administrative and office support to Sales Arborists. Our Arborist Assistants will also participate in call monitoring and coaching sessions for training and quality support purposes.

What kind of person are we looking for? Someone with:

• A desire to learn and grow within the business and Arboricultural industry
• Associates degree or higher preferred
• Excellent written and verbal communication skills, including excellent telephone manner and customer service skills
• Previous success with outbound calling
• Proficiency in Microsoft Office Suite, Internet and Database systems desired (we will train you on our programs)
• Experience with AR, AP, Payroll, HR, Benefits, multiline phone systems
• 2+ years of experience in sales/marketing a plus
• An eye for excellence. Accuracy and attention to detail will be foundational to success.
• Must be authorized to lawfully work in the U.S.

Why You Might Love Working Here

• We have lots of training opportunities and support continuing education in the industry
• Team members work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety
• We’re collaborative, so team members have the ability to connect and collaborate with people who are experts in the field
• We offer a competitive salary and benefits, including health, vision and dental, paid time off and paid holidays, 401(k) savings plan, Employee Assistance Program, continuing education reimbursement, and more!

Physical Demands Of This Role

• These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to lift and/or move up to fifty (50) pounds.

We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it’s from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. That’s why we often say that when you work here, you thrive here.

SavATree is an equal opportunity employer and a Drug Free Workplace

This role pays between $23-27+/hr based on experience + 401K + benefits + PTO