Scheduler: Staffing Coordinator

purposecareexternalsite; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical & Prescription Drug Plan

Telehealth

Dental

Vision

401K

Life Insurance

Short- & Long-Term Disability

Job summary

PurposeCare is a leading home health and home care provider in the Midwest, serving thousands of clients monthly. We are seeking a Staffing Coordinator to support scheduling for caregivers and clients, ensuring timely care and efficient use of resources.

You will be part of a growing team focused on compassionate, home-based care with a strong emphasis on reliability and community impact. The role involves coordinating caregiver schedules, handling patient inquiries by phone, and participating

Qualifications

• Coordinate home health aides' schedules daily.
• Field patient/customer inquiries by phone with knowledge of processes (CICOA).
• Monitor and log patient, client, and aide activity in system.
• Follow up on home health assignments and patient services.
• Maximize utilization of waiver-related hours and prior authorizations.

Responsibilities

• Coordinate home health aides' schedules on a daily basis.
• Monitor, mediate, and log patient/client and home health aides in the system.
• Follow up on home health assignments and patient/client services.
• Ensure optimal utilization of CICOA, WAIVER, VA, and Prior Authorization hours.
• Participate in on-call rotation to support aides and residents.

Skills

Scheduling coordination

Phone communication

Care coordination

On-call support

Logistics management

Job description

Staffing Coordinator

Are you searching for a Purpose? PurposeCare is Bringing Healthcare Home, and we want you to join our family!

PurposeCare and its affiliate companies are looking for qualified, dependable, honest, reliable, Staffing Coordinators to assist in caring for the needs of our clients. We have an immediate opening for a Staffing Coordinator who can provide scheduling support and caring assistance for our caregivers and our community's most vulnerable.

PurposeCare is a leading provider of home care and home health services in the Midwest and provides home-based care services to more than 3,000 clients a month carefully coordinated to keep clients healthy and safe at home. With excellent caregivers and innovative technology, PurposeCare ensures that our most vulnerable are provided with the support necessary to live full lives in their community. Your Care is Our Purpose.

As a growing company we provide:

• Competitive compensation
• A rewarding career making a difference, changing lives & communities
• Schedule Flexibility
• Ongoing growth, training & professional development
• Mentor, on-call & referral programs
• Opportunity to apply for positions at our other PurposeCare locations

Our PurposeCare family is eligible for the following:

• Medical & Prescription Drug Plan
• Telehealth
• Dental
• Vision
• 401K
• Life Insurance
• Short- & Long-Term Disability Insurance

Qualifications and Requirements:

• Field new patient/client inquiries over the phone in a knowledgeable manner for CICOA
• Coordinate home health aides' schedules on a daily basis.
• Monitor, mediate, and log both patient/client and home health aides in the system
• Follow up on home health assignments and patient/client services
• Ensure optimal utilization of CICOA, WAIVER, VA, and Prior Authorization hours
• Participate in on-call rotation -serving as support for home health aides and residents