Scheduler Senior - Specialty Gastroenterology

CHRISTUS Health System; Jacksonville (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

CHRISTUS Health in Jacksonville, Texas is seeking a Senior Scheduler to coordinate same-day and next-day add-on procedures. The role works with Specialty Team Leaders, Charge Nurses, and Perioperative staff to maximize staff utilization and ensure smooth patient flow.

Responsibilities include entering patient data, maintaining the EPIC board, and multi-tasking across the shift with strong communication. The Senior Scheduler will handle phone scheduling, changes, and reminders, while coordinating

Qualifications

• High School Diploma required.
• 1-3 years of experience in related area.
• Surgical and/or medical office experience preferred.
• General computer proficiency including Word and Excel.

Responsibilities

• Speak with patients over the phone to schedule, remind and follow up on appointments.
• Add, cancel, or make changes to appointments.
• Prepare daily call sheets.
• Perform patient intake, including the completion and filing of all necessary records.
• Resolve appointment conflicts for staff and patients.
• Produce and process schedules and reports as they are requested by leadership.
• Adhere to basic standards of organizational policy /procedures by planning and coordinating resources.
• Perform other duties as assigned.

Skills

Word

Excel

Interpersonal skills

Multitasking

Computer literacy

Education

High School Diploma

Tools

EPIC

MS Office

Job description

Summary:

The Scheduler is responsible for coordinating schedules and/or surgical add-on scheduling requests for same-day and next-day add-on procedures. The Senior Scheduler will work closely with Specialty Team Leaders/ Charge Nurses and Perioperative Nursing. The objective is to facilitate efficiency in the utilization of clinical staff and coordination of scheduled surgeries and add-on surgeries throughout the day in a customer-friendly manner. The Senior Scheduler will enter patient flow data throughout the day to maintain the EPIC board, multi-task the entire shift, answering phones, coordinate with physician offices, Preop, and PACU staff, and ensuring effective communication throughout the department.

Responsibilities:

• Speak with patients over the phone to schedule, remind and follow up on appointments.
• Add, cancel, or make changes to appointments.
• Prepare daily call sheets.
• Perform patient intake, including the completion and filing of all necessary records.
• Resolve appointment conflicts for staff and patients.
• Produce and process schedules and reports as they are requested by leadership.
• Adhere to basic standards of organizational policy /procedures by planning and coordinating resources.
• Perform other duties as assigned.

Requirements:

Education/Skills

• High School Diploma
• General working computer knowledge, including Word, Excel, and Internet.
• Excellent interpersonal skills.
• Ability to perform more than one task at a time and solve problems quickly.

Experience

• 1 - 3 years of experience in a related area.
• Surgical and/or medical office experience

Licenses, Registrations, or Certifications

• None

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time