Scheduler - Remote

Purple Communications; Albuquerque (NM); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in Communication Services for the Deaf and Hard of Hearing is seeking a dedicated individual for a scheduling role. This position offers the opportunity to make a positive impact on communication access while working in a supportive environment that prioritizes career growth. The ideal candidate will excel in database management, customer service, and thrive in a fast-paced setting.

Benefits

Career advancement opportunities

Supportive and collaborative work environment

Competitive salary and benefits package

Qualifications

• Minimum of two years of experience in workforce scheduling.
• Proficient in the use of Windows and Microsoft Office.
• Ability to thrive in a fast-paced environment with minimal supervision.

Responsibilities

• Schedule interpreters for various interpreting assignments.
• Maintain a database of qualified interpreters.
• Provide superior customer service to internal and external customers.

Skills

Attention to Detail

Organizational Skills

Customer Service

Tools

Microsoft Office

Excel

Job description

Employer Industry: Communication Services for the Deaf and Hard of Hearing

Why consider this job opportunity:
- Opportunity for career advancement and growth within a rapidly expanding organization
- Supportive and collaborative work environment
- Chance to make a positive impact on communication access for the deaf and hard of hearing communities
- Competitive salary and benefits package
- Work with a team dedicated to breaking down communication barriers

What to Expect (Job Responsibilities):
- Schedule interpreters for Video Relay Service (VRS), Video Remote Interpreting (VRI), and on-site community interpreting assignments to ensure appropriate coverage
- Maintain a database of qualified, trained interpreters available for various interpreting services
- Assist in acquiring and retaining customers for on-site community and video remote interpreting services
- Provide superior customer service and support to both internal and external customers
- Perform data entry and basic organizational support for management and center reports

What is Required (Qualifications):
- Minimum of two years of experience in workforce scheduling
- Proficient in the use of Windows and Microsoft Office, especially Excel
- Strong attention to detail and good organizational skills
- Basic data entry skills and expertise using databases
- Ability to thrive in a fast-paced environment with minimal supervision

How to Stand Out (Preferred Qualifications):
- Experience as a sign language interpreter or knowledge of RID/NAD interpreting standards
- Strong communication skills and ability to work effectively within a team
- Self-motivated with a quick learning ability

#CommunicationServices #CareerOpportunity #CustomerService #GrowthPotential #TeamPlayer

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