Scheduler I

GI Alliance; Flowood (MS); On-site; USD 28,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Scheduler I in Flowood, MS to manage patient appointments and support medical staff. The role demands strong communication skills and customer service experience, alongside the ability to multitask effectively in a busy office environment.

Qualifications

• 2-5 years of medical scheduling experience preferred.
• Excellent written and verbal communication skills.
• Ability to read and understand medical benefits.

Responsibilities

• Schedule patients for office visit and procedure appointments.
• Maintain physicians' schedules and assist with high call volume.
• Collect and reconcile patient and insurance payments daily.

Skills

Communication

Customer service

Multitasking

Detail-oriented

Education

High school diploma or equivalent

Job description

Join to apply for the Scheduler I role at GI Alliance.

GI Alliance is seeking an experienced Scheduler I.

Position purpose

Schedule patients for office visit and procedure appointments.

Responsibilities

• Assist with high call volume
• Maintain physicians' schedules, scheduling office visits and procedures (via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identify problems & diagnoses, and review physician orders
• Assist in patient registration and financial transactions
• Schedule radiology/lab appointments and recall scheduling as needed
• Assist with patient check-in and check-out processes
• Collect and reconcile patient and insurance payments daily
• File records in patient charts in EMR and prepare charts in advance
• Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills
• Customer service experience in a medical office
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a basic understanding of healthcare plans
• Ability to read and understand medical benefits; bilingual skills are a plus

Education & Experience

• High school diploma or equivalent
• 2-5 years of medical scheduling experience preferred

Level I Requirements

• Entry level (1-4 years experience) or meeting basic job requirements with supervision needed

Performance Skills

• Strong communication skills
• Proficient in technical (computer) skills
• Ability to prioritize and multitask
• Self-motivated with initiative
• Strong ethics

GI Alliance is an Equal Opportunity Employer committed to diversity and inclusion. All applications must be complete; no phone calls or agencies. Successful candidates will undergo a pre-employment criminal check.