Scheduler - Homecare

All Ways Caring HomeCare; Alexandria (LA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Daily pay

Tuition reimbursement

Flexible schedule

Referral bonuses

401(k) plan

Career growth

Job summary

All Ways Caring HomeCare in the United States is seeking a Scheduler to coordinate quality care and customer service for clients at home. You will assign staff to clients, schedule services, identify and resolve issues, and support branch operations.

The ideal candidate has experience with high-volume scheduling and strong communication, is compassionate, organized, and acts with urgency in a fast-paced home care environment.

Qualifications

• High School Diploma or equivalent.
• Experience in community service, client service, or scheduling.
• Accountable, reliable, and able to work independently with good judgement.
• Effective verbal and written communication.

Responsibilities

• Coordinates scheduling, identifies problem situations, and implements proactive solutions.
• Ensures proper documentation of records-keeping along with adherence to agreed plan of care.
• Provide support for key branch operation functions (answering phones, payroll entry, employee assistance).
• Conducts periodic home visits and safety checks as assigned to ensure adherence to federal and state laws and regulations.
• Other duties as assigned.

Skills

Scheduling experience

Customer service

Attention to detail

Organized

Problem solving

Education

High School Diploma

Tools

Payroll entry

Job description

Our Company

All Ways Caring HomeCare

Overview

Who we are looking for:

The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimum outcomes.

• The ideal person will have experience in high volume appointment scheduling and the ability to provide excellent customer service
• A compassionate professional who will coordinate the care for our clients who require assistance with their daily activities in the comfort of their home
• Individuals who thrive in a fast-paced environment and meet demands with urgency
• A people-person, who is friendly, detail oriented, organized, and a problem solver

What you will receive:

• Great company culture
• Competitive pay with daily pay options available
• Tuition reimbursement and campus partnerships
• Flexible work schedules close to home
• Referral bonuses
• Benefits, Supplemental Plans, EAP, and 401K participation
• Career growth and development opportunities

External Job Description

What you will do:

Responsibilities include, but not limited to, the following:

• Coordinates scheduling, identifies problem situations, and implements proactive solutions
• Ensures proper documentation of records-keeping along with adherence to agreed plan of care
• Provide support for key branch operation functions (answering phones, payroll entry, employee assistance)
• Conducts periodic home visits and safety checks as assigned to ensure adherence to federal and state laws and regulations
• Other duties as assigned

Schedulers play a key role in coordinating assignments for our Caregivers to suit the needs of each client in the comfort of their home. You, too, can be a #DifferenceMaker!

Qualifications

What you will need:

• High School Diploma
• Experience with community service, client service, or scheduling
• Accountable, reliable, and ability to work independently with good judgement
• Effective verbal and written communication

About our Line of Business

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.

Additional Job Information

At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

• Great company culture
• Competitive pay with daily pay options available
• Tuition reimbursement and campus partnerships
• Referral bonuses. Work with your friends
• Benefits, Supplemental Plans, EAP, and 401K participation
• Career growth and development opportunities

Salary Range

USD $17.00 - $18.00 / Hour