Scheduler - Home Health

Atrium Health; Monroe (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health in Monroe, NC, is seeking a part-time scheduling/administrative assistant to support a defined clinical team. The role involves coordinating referrals, patient visits, and ensuring timely scheduling per policy.

You will use scheduling modules and EMR, maintain complete referral information, and provide timely feedback to leadership about barriers to productivity and documentation quality.

Qualifications

• High School Diploma or GED required.
• 1 year progressively responsible secretarial/administrative experience required, 3 years preferred.
• Strong computer/typing skills preferred.

Responsibilities

• Provides administrative support for a defined clinical team.
• Performs scheduling tasks per MD orders, direction of clinicians and appropriate authorizations.
• Identifies and communicates barriers to productivity to leadership.

Skills

Scheduling software

Administrative tasks

Customer service

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Department

10010 AH at Home HH: Union - Administration

Status

Part time

Benefits Eligible

No

Hours Per Week

4

Schedule Details/Additional Information

• PRN
• Location: Monroe

Pay Range

$20.80 - $31.20

Essential Functions

• Responds timely to system and/or clinician schedule requests to ensure referrals and ongoing care is scheduled per policy/orders and patient need.
• Utilizes system scheduling module, communication tools and reports to ensure timely and well-coordinated patient visits effectively and accurately.
• Utilizes other patient information systems to ensure complete referral information attached and available in EMR when appropriate.
• Provides timely feedback to leadership when barriers to productivity, staffing needs and or untimely clinician response for communication and documentation.
• Monitors assigned reports for compliance with requested scheduling and alerts when scheduling is outside of regulatory or agency policy.

Physical Requirements

Works in an office environment. Requires long periods of sitting and perform computer work.

Education, Experience And Certifications

High School Diploma or GED required. 1 year progressively responsible secretarial and administrative experience required, 3 years preferred. Organized, effective oral and written communication, ability to multi-task/prioritize, customer service skills preferred. Strong computer/typing skills preferred.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Provides administrative support for a defined clinical team or teams. Conducts timely and effective scheduling/visit assignments to support well-coordinated care, clinician productivity standards and policies. Performs scheduling tasks per MD orders, direction of clinicians and appropriate authorizations. Identifies and communicates to leadership barriers to productivity, staffing needs and untimely clinician communication/documentation that impedes the service line's operational and financial success.