SCHEDULER/FRONT OFFICE RECEPTIONIST/CUSTOMER SERVICE REPRESENTATIVE

Tri-State Orthopaedics; McCandless (Allegheny County); On-site; USD 38,000 - 46,000; Full time

Job summary

Tri-State Orthopaedics is seeking a Scheduler/Front Office Receptionist/Customer Service Representative for the North Hills Office. The role involves coordinating initial evaluations, handling calls, and providing front office support in a busy medical environment.

The position offers a full-time schedule with typical hours 8:30 a.m.–4:30 p.m., Monday through Friday, with occasional travel to other offices as needed. Healthcare experience is valued and the team focuses on patient-centered care.

Qualifications

• Excellent customer service and communication skills.
• Physical therapy or medical experience preferred.
• Excellent verbal and written communication.
• Computer skills are essential.
• Positive and upbeat attitude.
• Strong organizational skills.
• Detail oriented with ability to multi-task in a fast-paced environment.

Responsibilities

• Scheduling initial evaluations and pre-hab appointments.
• Addressing phone calls and returning voicemails.
• Front office coverage when needed.
• Administrative duties, including chart closures/discharges.

Skills

Customer service

Communication

Computer skills

Positive attitude

Organizational skills

Attention to detail

Job description

LOOKING FOR A CAREER, NOT JUST A JOB?

HAVE THE DESIRE TO WORK IN A TEAM ENVIRONMENT AND

POSITIVELY IMPACT THE LIVES OF OTHERS ON A DAILY BASIS?

LOOK NO MORE!

Tri-State Physical Therapy, a Division of Tri-State Orthopaedics & Sports Medicine, a well-respected, privately-owned Orthopaedic Practice, is seeking an energetic individual to fill a full-time Scheduler/Front Office Receptionist/Customer Service Representative position in their North Hills Office.

JOB QUALIFICATIONS:

• Excellent Customer Service and Communication Skills
• Physical Therapy or Medical Experience Preferred
• Excellent Verbal and Written Communication
• Computer Skills are Essential
• Positive and Upbeat Attitude
• Strong Organizational Skills
• Detail Oriented with Ability to Multi-task in a Fast-Paced Environment

RESPONSIBILITIES:

• Scheduling Initial Evaluations and Pre-Hab appointments
• Addressing phone calls and returning voicemails
• Front Office coverage when needed
• Administrative duties, including chart closures/discharges

SCHEDULE:

This position carries a 40-hour a week Monday through Friday schedule with the primary shift being 8:30 a.m. to 4:30 p.m., however, this could vary depending upon coverage needs. Occasional travel to other offices may be required due to coverage needs.

YOU ARE NOT GOING TO WANT TO MISS THIS REWARDING OPPORTUNITY!

For more information we invite you to visit www.tristateortho.com.