Scheduler, Diagnostic Radiology- Business Operations

MMC001 Marshall Medical Center; United States; On-site; USD 31,000 - 38,000; Part time

Job summary

Marshall Medical Center is seeking a Hospital Scheduler to manage scheduling, cancellation, and rescheduling of Diagnostic Imaging, Cardiac, and Pulmonary exams. You will coordinate exam resources and support urgent requests with physicians, radiologists, and staff to ensure smooth patient flow.

The role emphasizes accurate records, courteous service, and effective communication with patients and families in a fast-paced healthcare setting.

Qualifications

• High School Diploma or equivalent required.
• Basic Medical Terminology required, or course completion within first year.
• Two years of medical office scheduling and/or billing experience required.
• One year of medical imaging scheduling preferred.
• Knowledge of scheduling software and healthcare processes.
• Familiarity with insurance coordination and Medicare/Medicaid procedures preferred.

Responsibilities

• Schedule, cancel, and reschedule all imaging exams.
• Coordinate exam resources and staff for appointments.
• Accommodate urgent exam requests with leads, technical staff, and radiologists.
• Maintain accurate appointment records and provide courteous service.

Skills

Organizational skills

Multi-tasking

Communication skills

Time management

Scheduling programs

Active listening

Education

High School Diploma

Medical terminology knowledge

Tools

Scheduling software

Job description

Department: Business Operations Shift: Primarily Days (United States of America) Employee Type: Limited Term (Fixed Term) Per Diem Type (if applicable): Minimum Pay Range: $22.69 - $27.23 Job Description: *** Limited Term Up to 6 Months ***

POSITION SUMMARY

While maintaining the utmost awareness of customer needs and providing superior customer service, the Hospital Scheduler performs all functions related to the scheduling, canceling, and re-scheduling of all Diagnostic Imaging, Cardiac, and Pulmonary exams and procedures. Coordinates exam resources and accommodates requests for urgent exams with appropriate leads, technical staff, and radiologists as needed.

POSITION QUALIFICATIONS

Education/Licensure/Certification

• High School Diploma or equivalent required.
• Basic Medical Terminology required, or course completion within first year.

Knowledge/Experience

• Knowledge of Coordination of Benefits, IPA’s, HMO, PPO, Authorizations including Medi-Cal TAR’s, Medi-Cal eligibility, Medicare Advance Beneficiary Notices, and Medicare Secondary Payer screening required.
• Two years of medical office referral, scheduling and/or billing experience required.
• One year of medical imaging scheduling preferred.
• Knowledge of computerized scheduling programs preferred.
• Knowledge of how health care facilities and providers function and the differences in urgency levels of patient acuity preferred.

Skills

• Organizational and multi-tasking skills.
• Intermediate computer skills to include keyboarding, mouse movement, data entry and scheduling programs.
• Verbal/written communication skills for frequent and challenging contact with physicians, employees, patients, and patient families; requires patience and compassion.
• Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow.
• Ability to work with others in a flexible and cooperative manner.
• Ability to maintain composure during challenging interpersonal interactions.
• Active listening skills; including interpersonal skills and telephone communication.
• Applies moderate mental application and concentration to handle multiple procedures and interruptions throughout the day.

A NONPROFIT HEALTHCARE PROVIDER IN EL DORADO COUNTY

Marshall is a nonprofit community healthcare provider located in the heart of the Sierra Foothills. Our history stems back to 1956, when the community banded together to build a modern hospital for El Dorado County. Since opening our doors in 1959, Marshall has been proud to maintain our status as an independent hospital whose governance remains local. Our mission is to improve the health of our community and offer health services of superior value and quality, centered on the goals and needs of our patients. We strive to deliver service that exceeds our patients’ expectations. Quality Care Marshall is routinely recognized in the top tier of hospitals in California by independent consumer healthcare groups, and we’re always striving to improve. Marshall’s Emergency Department is a verified Level III Trauma Center and our Stroke Program is not only distinguished as a Primary Stroke Center by the Joint Commission but also earned a Gold–Plus designation from the American Heart/American Stroke Association. Marshall’s Birth Center was also designated by the World Health Organization and UNICEF as a Baby Friendly® certified facility for breastfeeding advocacy. Serving El Dorado County & Surrounding Areas Marshall includes Marshall Hospital, a fully accredited acute care facility with 111 beds located in Placerville; several outpatient facilities in Cameron Park, Placerville, El Dorado Hills, and Georgetown; primary and specialty care clinics, more than 190 affiliated physicians and providers, as well as a team of more than 1,600 employees providing quality healthcare services to residents of El Dorado County. Marshall’s executive leadership is governed by a local board of directors who volunteer their time to represent the needs and interests of a growing community. Marshall also has a dedicated group of Auxiliary members, adult and junior volunteers that lend their support.