Scheduler - Casual

MercyCare; Friendly (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player seeks a Scheduling Coordinator to join their vibrant team. In this role, you will be essential in organizing care for older adults, matching client needs with staff, and ensuring smooth communication. If you thrive in dynamic environments and enjoy problem-solving, this position offers a rewarding career path with opportunities for professional development. Join a company that values diversity and is committed to making a positive impact in the community, providing support at every stage of life.

Benefits

Salary Packaging options up to $18,000

Childcare discounts

Options to purchase additional leave

Career pathways and professional development

Wellbeing programs, including discounted health insurance

Free flu vaccinations

Qualifications

• Experience in rostering, preferably in a home care setting.
• National Police Clearance (issued within the last 6 months).

Responsibilities

• Match clients' needs with appropriate staff and manage schedules.
• Respond to calls and inquiries while ensuring effective communication.

Skills

Customer Service

Problem-Solving

Attention to Detail

Time Management

Education

Cert III in Office Administration/Business

Job description

Job Opportunity: Scheduling Coordinator

• Location: Beautiful Rockingham Hub office
• Hours: Casual, including weekends and on-call
• Compensation: Hourly rate from TBC + super + Not for Profit benefits

Join MercyCare, a community-focused Western Australian not-for-profit organization dedicated to supporting people through all stages of life. We invest in our people by providing rewarding careers, training, development opportunities, and a values-driven culture where everyone can belong and thrive.

About the Role

Our scheduling team is vital in supporting and organizing our care teams serving older adults in the community. Your role will involve matching clients' needs with appropriate staff, responding cheerfully to calls and inquiries, managing schedules, updating records, and ensuring effective communication with clients and support workers.

About You

We are looking for someone who enjoys solving puzzles, juggling tasks, and delivering excellent customer service. Key qualities include:

• Cert III in Office Administration/Business or equivalent (ideal)
• Experience in rostering, preferably in a home care setting
• Availability for on-call and weekend rotations
• High attention to detail and accuracy under pressure
• Strong drive, initiative, and problem-solving skills
• National Police Clearance (issued within the last 6 months)

Benefits

We offer an inclusive and diverse workplace committed to making a difference. Benefits include:

• Salary Packaging options up to $18,000 (not-for-profit)
• Childcare discounts
• Options to purchase additional leave
• Career pathways, professional development, and training
• Wellbeing programs, including discounted health insurance and free flu vaccinations

How to Apply

Click “Apply Now” on our website. Applications close on 22 May 2025, but early applications are encouraged as we may start the recruitment process sooner. All applications must be submitted online.

MercyCare values individuality. If you experience neurodiversity or have a disability and need support or accommodations during the recruitment process, please contact us at [e-mail]. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and those of diverse ages, cultures, faiths, abilities, gender, and sexuality.

With a legacy of 175 years, we are committed to making a positive impact in our communities, guided by our values of respect, integrity, compassion, justice, excellence, and courage.