SCHEDULER - CALL CENTER

Pellahealth; Pella (IA); On-site; USD 21,000 - 26,000; Full time

Job summary

Pellahealth in Iowa is seeking a courteous clinic receptionist to provide professional assistance to patients and visitors contacting the clinic.

Your duties include prompt patient registration, receiving and directing incoming calls, and accurate medical data entry while maintaining a courteous, efficient front-desk presence. Fluency in English and basic computer skills are required; BLS certification is expected within three months where applicable.

Qualifications

• Ability to read and communicate effectively in English.
• Ability to remain composed and function well in fast paced environment.
• Basic computer knowledge with ability to learn specific computer system.
• Current American Heart Association (AHA) Heart Code BLS required. New employees certify within three (3) months after hire date.Not applicable to all clinic receptionist.Requirement varies based on clinic location.
• Accuracy in clerical skills.

Responsibilities

• Provide courteous and professional assistance to patients and visitors contacting the clinic.
• Prompt and courteous patient registration.
• Receiving and directing incoming calls and medical data entry.

Skills

Communication skills

English fluency

Customer service

Calm under pressure

Basic computer skills

Clerical accuracy

Job description

Description

JOB SUMMARY:

This position provides courteous and professional assistance to all patients and visitors contacting the clinic. Primary job duties include prompt and courteous patient registration, receiving and directing incoming calls and medical data entry.

Minimum knowledge, skills, and abilities:

• Ability to read and communicate effectively in English.
• Ability to remain composed and function well in fast paced environment.
• Basic computer knowledge with ability to learn specific computer system.
• Current American Heart Association (AHA) Heart Code BLS required. New employees certify within three (3) months after hire date.Not applicable to all clinic receptionist.Requirement varies based on clinic location.
• Accuracy in clerical skills.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.