Scheduler and Adminstrative Assistant

FirstLight Home Care of Colorado Springs; Colorado Springs (CO); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Flexible schedule

401(k)

Company parties

Dental insurance

Free snacks

Advancement opportunities

Paid time off

Training

Vision insurance

Wellness resources

401(k) matching

Zusammenfassung

FirstLight Home Care Colorado Springs seeks a reliable Scheduler to coordinate caregiver schedules and match clients with the right team members. The role demands strong organizational and customer-service skills within a fast-paced administrative setting.

You will support daily operations, maintain schedules, and stay current with HIPAA regulations while contributing to a compassionate care environment for clients and staff.

Qualifikationen

• High school diploma or GED required.
• 2+ years related experience or training, or equivalent.
• Proficiency with Microsoft Suite and Google Suite required.
• Valid driver's license and auto insurance.
• Ability to pass a criminal background check.

Aufgaben

• Schedule client appointments per Service/Care Plans and staff availability.
• Maintain staffing levels to ensure client coverage.
• Create and release weekly schedules for all caregivers.
• Maintain staff and client database (TB, admissions, etc.).
• Handle after-hours and weekend calls; on-call bonus offered.
• Training as a caregiver and occasional shift coverage when needed.

Kenntnisse

Communication skills

Organizational skills

Customer service

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Jobbeschreibung

Benefits:

• Competitive salary
• Flexible schedule
• 401(k)
• Company parties
• Dental insurance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k) matching

Are you compassionate, dedicated, and dependable? Do you love to go above and beyond to help others?

FirstLight® Home Care Colorado Springs is seeking a reliable, detail-oriented Scheduler to join our compassionate and fast-paced administrative team. The Scheduler plays a critical role in coordinating caregiver schedules, matching clients with the right team members, and ensuring smooth daily operations. This is a key position requiring strong organizational and customer service skills.

Scheduler responsibilities include:

Essential job duties for this position include the following items. Other duties may be performed as assigned or required

• Understand and adhere to established FirstLight Home Care policies and procedures
• Schedule client appointments/visits according to Service Plan/Care Plans and staff availability
• Maintain proper staffing levels to ensure proper coverage for all clients
• Enter scheduling data, create and release weekly schedules for all assigned caregivers
• Maintain call-in, retention, and staff and client statistic reports
• Contact care providers and clients regarding day-to-day changes
• Discern client services required as outlined in agreements, urgent requests, and care plans
• Enter staff and client information into a database
• Maintain staff and client database (i.e. employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge)
• Perform general office duties including but not limited to word processing, photocopies, files, shreds, sorting/distributing mail, providing reception coverage, telephone services, etc.
• Take calls after hours & weekends to handle emergencies and scheduling issues (1 night/week & 1 weekend every 4-5 weeks - on-call bonus offered)
• Be willing to train as a caregiver & cover occasional shifts in emergency situations (all administrative staff are trained caregivers)
• Stay current with changing technology, including software programs
• Adhere to all HIPAA regulations

The ideal candidate will have:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills, and ability required.

• High school diploma or general education degree (GED), some college preferred but not required
• Two (2) or more years' related experience and/or training; or equivalent combination of education and experience.
• Proficiency with Microsoft Suite and/or Google Suite required
• Experience with scheduling software preferred but not required
• Possess and maintain a valid driver's license and maintain valid auto insurance
• Ability to effectively communicate through written and verbal language
• Ability to pass a criminal background check