Scheduler - Admitting

Shasta Regional Medical Center; Redding (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

Shasta Regional Medical Center in Northern California is seeking a centralized scheduler who will manage scheduling of tests and procedures across multiple departments, ensuring accurate patient demographics, insurance authorizations when applicable, and timely communication with involved teams.

This full-time day-shift role offers exposure to a variety of services and requires strong organizational skills, attention to detail, and the ability to multi-task in a fast-paced hospital setting.

Qualifications

• High School Diploma or GED required.
• Knowledge of insurance authorization requirements.
• 1-2 years hospital experience preferred.
• Knowledge of medical terminology.
• Strong written and verbal communication skills.
• Ability to multi-task and meet timelines.
• Analytical and problem-solving abilities.
• Customer service experience required.
• Strong clerical and computer skills.

Responsibilities

• The centralized scheduler is directly accountable to the Admitting Leadership; schedules tests/procedure cases for all patients where services occur as a scheduled event.
• Coordinates with departments as necessary; ensures accurate, complete patient demographics and insurance authorizations are entered.
• Prepares and distributes the surgical schedule and on-call list to appropriate departments or personnel.

Skills

Medical terminology

Written & verbal communication

Multitasking

Analytical thinking

Customer service

Clerical skills

Computer skills

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. Shasta Regional Medical Center is one of the nation's 50 Top Cardiovascular Hospitals recognized by Watson Health and holds an 'A' Grade from Leapfrog Group, the nation's premier advocate of transparency in health care. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes. They are a Five Star recipient for treatment of heart failure, respiratory failure and is named among the top 5% in the nation for patient safety. Shasta Regional Medical Center delivers patient-centered healthcare with compassion, dignity and respect for every patient and their family. For more information, visit www.shastaregional.com.

Responsibilities

The centralized scheduler is directly accountable to the Admitting Leadership the Centralized Scheduler routinely schedules tests/procedure cases for all patients where services occur as a scheduled event.

This may include, but is not limited to; Clinic visits, Surgery, G.I. Lab, Cardiac Cath Lab, Radiology, Respiratory Therapy, Nutritional Services, Infusion units or any other location where scheduling of a test or procedure may occur. Coordinates with departments as necessary. Ensures that accurate, complete and thorough patient demographics are entered into the computer system, including insurance and authorizations if applicable. Notifies departments as necessary of various services that may require, equipment, instrumentation and supplies from outside vendors for scheduled surgeries. Prepares and distributes the surgical schedule and on call list to appropriate departments or personnel.

Qualifications

Education and Work Experience

• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
• Knowledge of multiple insurance authorization requirements
• 1-2 year previous experience in a hospital environment preferred
• Knowledge of medical terminology
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required
• Strong clerical and computer skills.

Pay Transparency

Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. The current compensation range for this role is $23.15 to $32.05. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf