Scheduler - Admitting

CHRISTUS Health; Jacksonville (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

CHRISTUS Health in Jacksonville, TX is seeking a Scheduling Coordinator to handle routine activities of the scheduling department and support workload with clerical tasks necessary for smooth operation.

The role requires strong communication, confidentiality, and the ability to work under pressure; completion of high school and at least one year of clerical experience preferred; typical hours are 8 AM to 5 PM, Monday through Friday.

Qualifications

• Basic computer knowledge and strong communication skills.
• Ability to handle stress, maintain confidentiality, and deliver customer service.
• One year clerical experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Coordinate and facilitate routine scheduling department activities.
• Greet patients and direct inquiries, prioritizing patient care.
• Maintain current and accurate department records.
• Schedule staff appointments and manage correspondence.
• Ensure patient satisfaction by following up with prior patients.

Skills

Basic Computer Knowledge

Effective Communication

Interpersonal Skills

Analytical Skills

Prioritization

Education

High school diploma or equivalent

Job description

Responsible for coordinating and facilitating the routine activities of the scheduling department. Assists with work load by performing clerical activities necessary for the efficient and effective operation of the department..

Responsibilities

• Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
• Greets and obtains information necessary to direct patients, visitors and telephone callers to the appropriate individual or department. Uses initiative and judgment to ensure that proper attention is given to matters of priority, especially patient care complaints.
• Maintains current and accurate records in the department.
• May schedule appointments for staff informing appropriate persons, noting on schedule correct date, time, and name.
• Types correspondence, reports, etc., meeting deadlines, proof reads to ensure accuracy and coherency, copies and distributes letters, reports, etc., as directed, maintains functional and orderly filing system for retrieval of office and patient files.
• Responsible for ensuring patient satisfaction by performing follow up phone calls with prior patients and reporting findings.

Requirements

• Basic Computer Knowledge
• Ability to communicate effectively, both verbally and in writing.
• Must demonstrate good interpersonal and analytical skills, the ability to work under stress and maintain composure, be able to prioritize tasks and maintain confidentiality. Demonstrates excellent customer service skills.
• One year clerical or comparable position, preferred
• High school diploma or equivalent.

Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time