Scheduler | 40 hours per week | Hematology & Oncology

Great River Health Systems; United States; On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Retirement programs

Health, dental, vision

HSA & FSA

Employee discounts

LT Disability & Life

PTO

Education assistance

Employee assistance

Referral bonus

Meal discounts

Parental leave

Service recognition

Voluntary plans

Job summary

Great River Health Systems is seeking a staffing coordinator to support clinic scheduling and patient communications. The role involves answering calls, scheduling appointments, verifying insurance, and organizing medical charts.

You will interact with patients regarding procedures and dates, while performing general clerical duties. The position requires basic computer skills and a high school diploma or GED, with preferred experience in medical terminology and healthcare environments.

Qualifications

• High School Diploma or GED required.
• Medical terminology preferred.
• Experience with computers preferred.
• Experience answering a multi-line phone system preferred.
• Prior health care experience preferred.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Listen to customer requests and provide information.
• Operate paging systems to notify recipients of messages.
• Coordinate scheduling of appointments and procedures.
• Compile, copy, sort, and file office records and activities.
• Process and prepare documents.
• Perform clerical tasks such as typing and sorting mail.
• Route incoming mail and prepare outgoing mail.
• Assist with inter-department communications and info dissemination.

Skills

Phone system experience

Computer literacy

Healthcare knowledge

Communication skills

Education

High School Diploma or GED

Tools

Office machines

Job description

Minimum Hiring Wage: From $18.89 per hour

Scheduled Hours: Monday - Friday, 8:00am - 4:30pm

Job Description

Performs duties and tasks related to clinic scheduling. Operates communication systems, such as telephone and switchboard. Answers incoming calls, greets callers, provides information, transfers calls, and/or takes messages as necessary. Performs clerical duties as needed. Duties include answering telephones, scheduling appointments, verifying insurance, compiling medical charts, filing, and office machine operation. Communication with patients regarding dates of procedures, dates of appointments and instructions for scheduled procedures.

Key Responsibilities

• Answer telephones, direct calls, and take messages.
• Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
• Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Process and prepare documents.
• Perform clerical duties such as typing, proofreading, and sorting mail.
• Compute, record, and proofread data and other information, such as records or reports.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Deliver messages and run errands.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Schedule appointments internally and externally.
• Schedule procedures and appointments associated with those procedures.
• Work with insurance companies or other departments to obtain prior authorization.
• Provide instructions and education material regarding appointments and procedures.

Qualifications

• H.S. Diploma or General Education Degree (GED) Required
• Medical Terminology Preferred
• Experience working with computers Preferred
• Previous experience answering multiple line phone system Preferred
• Previous health care experience Preferred

Benefits

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Equal Opportunity Statement

Great River Health and its affiliates are Equal Opportunity employers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are an equal-opportunity employer.