Scheduler

Lifepoint Health, Inc.; Sierra Vista (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Insurance

401(k) Retirement with company match

Employee Well-being programs

Professional Development

Job summary

Canyon Vista Medical Center, part of Lifepoint Health, is seeking a Scheduler to manage patient testing, admissions, and pre-certification processes. The role requires coordinating with physician offices, ensuring accurate insurance data, and communicating testing needs to patients and staff.

The ideal candidate has a high school diploma or equivalent, healthcare scheduling experience, and strong computer skills. Bilingual English/Spanish is strongly preferred.

Qualifications

• High school diploma or equivalent required; or three years of directly related scheduling experience substituted for education.
• Bilingual English/Spanish strongly preferred.
• Healthcare scheduling experience and medical terminology knowledge are advantageous.

Responsibilities

• Schedules patient testing, procedures, and admissions; obtains pre-certification/authorization numbers and enters them into the system; collects and enters accurate insurance information; answers incoming calls.
• Schedules patients for ancillary, surgical, and medical testing, procedures, and admissions, ensuring availability of staff.
• Notifies patients or physician staff of out-of-network carriers or benefits issues.
• Communicates instructions, testing requirements, and other documents to patients or staff.
• Maintains awareness of next-day scheduling reports to prepare registration staff for arrivals, testing, and staffing needs.
• Obtains physician orders and required authorization or pre-certification.
• Enters outpatient procedures into the Order Entry System.
• Ensures consistency between scheduling and admissions modules for admitted patients.

Skills

Bilingual English/Spanish

Computer experience

Education

High school diploma or equivalent

Job description

Your experience matters

Canyon Vista Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler joining our team, you’re embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you’ll contribute

A Scheduler who excels in this role:

• Schedules patient testing, procedures, and admissions; obtains pre-certification/authorization numbers and enters them into the scheduling or registration system; collects and enters accurate insurance information; and answers incoming phone calls.
• Schedules patients for ancillary, surgical, and medical testing, procedures, and admissions, ensuring patients are not scheduled when personnel are unavailable.
• Notifies patients or physician office staff of any out-of-network carriers or issues that may result in reduced benefits.
• Communicates special instructions, testing requirements, and any other pertinent information or documents to patients or physician office staff.
• Maintains awareness of next-day scheduling reports to ensure registration staff are prepared for arriving patients, appropriate testing is performed, time slots are available, and the necessary staff are scheduled.
• Obtains physician orders and required authorization or pre-certification.
• Enters outpatient procedures into the Order Entry System.
• Ensures consistency between the scheduling module and the admissions module for patients being admitted for services.

What we’re looking for

Education

• High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.

Skills

• Bilingual English/Spanish strongly preferred

Work Experience

• Prior scheduling experience in a healthcare environment is strongly preferred.
• Medical terminology, billing, and/or collection experience preferred.
• Computer experience required.

Schedule: Full-time

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

More about Canyon Vista

Canyon Vista Medical Center is a 106-bed acute care hospital that has been offering exceptional care for over 60 years. We are proud to serve our community with a Level III Trauma unit, Center of Excellence for Total Joint Replacement, Level I Nursery, American College of Radiology Accredited Facility, as well as many other state of the art services to ensure our patients are cared for.

Sierra Vista, Arizona is a flourishing city located 75 miles southeast of Tucson. Thanks to our year-round temperate climate, affordable housing, low cost of living, access to healthcare and education facilities, not to mention the breathtaking natural beauty of majestic mountain ranges and the San Pedro River and outdoor activities, Cochise County residents enjoy an excellent quality of life.

EEOC Statement

Canyon Vista Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.