Scheduler

HCA Healthcare; San Antonio (TX); On-site; USD 61,000 - 130,000; Full time

Job summary

Join HCA Healthcare as a Scheduler at South Texas Radiology Imaging Centers. This role is essential for managing patient schedules, ensuring effective communication, and providing excellent service. Ideal candidates will have a high school diploma and skills in customer service and data entry. Experience in a medical setting is a plus!

Benefits

Comprehensive medical coverage

401(k) Plan with matching

Employee Stock Purchase Plan

Education assistance

Colleague recognition program

Qualifications

• One year experience in a radiology setting is desirable.
• Working knowledge of medical terminology is desirable.
• Computer and data entry experience is desirable.

Responsibilities

• Interviews patients for demographic and insurance information.
• Schedules exams accurately based on patient convenience.
• Processes STAT and URGENT requests immediately.

Skills

Customer Service

Communication

Data Entry

Education

High School Diploma or GED

Job description

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Description

Introduction

Do you have the career opportunities as a(an) Scheduler you want with your current employer? We have an exciting opportunity for you to join South Texas Radiology Imaging Centers which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

South Texas Radiology Imaging Centers, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  
  

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Scheduler where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary And Qualifications

The Scheduler will be responsible for operating in such a manner as to ensure a smooth and effective method of receiving and referring all incoming scheduling calls. The Scheduler will endeavor to ensure and maintain an excellent relationship between STRIC, it’s patients and users of service. Schedules diagnostic studies on a daily basis.

Essential Job Functions:

• Interviews patients or representative of the patient for patient demographic and insurance information to begin the scheduling process.
• Schedules the exams accurately and on the date and time that is convenient to the patient or representative of the patient.
• Processes STAT and URGENT requests immediately and notifies appropriate departments.
• Provides general information regarding tests, clinic location, preps and services provided by; and STRIC location as well as direction to all locations.
• Orients new personnel and assists in their transition to the work environment as assigned.
• Provides backup assistance to other associates in the department upon completion of duties or as assigned by supervisor.
  
  

Additional Job Functions:

• Supports the mission and vision of South Texas Radiology Imaging Centers and demonstrates excellent customer service at all times.
• Understands and is committed to helping South Texas Radiology Imaging Centers and its associated facilities achieve its goals.
• Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.
• Adheres to the STRIC Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules and regulations or the Code of Conduct itself.
• Completes other duties as assigned.
  
  

Minimum Education and Experience: High School Diploma or GED required.

A minimum of one year experience in radiology setting is desirable but not necessary; working knowledge of medical terminology is desirable; computer and data entry experience is desirable; working knowledge of health insurance and government programs is desirable; radiology scheduling experience is desirable.

South Texas Radiology Imaging Centers (STRIC) provides full service, outpatient diagnostic imaging and interventional radiology services in San Antonio, Texas. Professional interpretation and interventional procedures are provided by South Texas Radiology Group, P.A. (STRG). With over 70 Board-Certified Radiologists, some with sub-specialization in fields such as neuroradiology, musculoskeletal, body, cardiac, breast and interventional radiology, STRG has experience and a reputation that spans more than fifty years.

Highly qualified and experienced registered technologists perform medically responsible imaging exams using some of the latest imaging technology available. South Texas Radiology Imaging Centers is one of the largest outpatient diagnostic imaging providers in San Antonio. Twenty-two facilities conveniently located throughout San Antonio, Boerne, and Schertz, Texas.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Customer Service Coord - HOAK opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Health Care Provider

• Industries

  Hospitals and Health Care

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