Scheduler

Paycom; Rocky Hill (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Life insurance

Flexible spending account

Employee assistance program

Job summary

Connecticut GI, a division of GI Alliance, is seeking a full-time Scheduler for our Rocky Hill, CT care center. The role involves scheduling procedures and office visits, updating patient information, and coordinating with providers to ensure smooth patient care.

The ideal candidate has 2–5 years of medical scheduling experience, strong communication skills, and familiarity with EMR systems (Epic a plus). This in-person role offers weekday daytime hours with competitive benefits.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Schedule procedure and office visit appointments following CTGI policy and scripting.
• Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation.
• Team Player: Assist with any general office function at the request of the site supervisors or managers and lend support to CTGI staff members as required, to ensure proper patient care and smooth functioning of the office.
• Versatility: Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee.
• Expertise: Maintain familiarity with providers preferred prep.

Skills

Verbal communication

Written communication

Customer service

Medical scheduling

Multitasking

Attention to detail

Bilingual (a plus)

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

*** Work location is Rocky Hill, CT ***Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Scheduler to join our Greenwich/Rocky Hill Care Center! We are the largest gastroenterology practice in the state of Connecticut with over 30 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!A Short List Of Reasons Why You Should Work For CTGISelected as a Top Workplace 8 TimesCompetitive PayVery Fast-Growing PracticeWhat You Will Do For Us:Providing Remarkable Patient Experience: Schedule procedure and office visit appointments following CTGI policy and scriptingAttention to Detail: Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentationTeam Player: Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the officeVersatility: Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employeeExpertise: Maintain familiarity with providers preferred prep.What We Are Looking For In You:High School Diploma or Equivalent.At least 2 years of related experienceExcellent verbal and written communication skills.Strong problem-solving skills.Exceptional interpersonal and customer service skills | 3+ years of professional experience.Experience with an EMR system is ideal, Epic experience is a plus.Ability to prioritize and multi-task.Ability to function well in a high-paced and at times stressful environment.Job Type: Full-timeSalary: From $18.00 per hour, depending on experienceBenefits:401(k)Dental insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offVision insuranceSchedule:Monday to Friday 8:00am – 4:30pmDay shiftEducation:High school or equivalent (Required)Experience:Microsoft Office: 3 years (Required)Customer Service: 3 years (Required)EMR systems: 1 year (Preferred)Work Location: In person - Rocky HillQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level I Status:Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran