Scheduler

Knight Transportation; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(K)

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

Employee stock purchase plan

Job summary

Knight Transportation is seeking a Scheduler in Phoenix, AZ. This onsite role supports load coordination, appointment scheduling, and customer service for shippers and receivers.

The schedule runs Monday through Friday from 6am to 3pm, with benefits and growth opportunities in a fast-paced trucking environment. The successful candidate will maintain accurate load data, communicate effectively with operations, and help ensure service levels across the network.

Qualifications

• Experience providing customer service in a fast-paced environment.
• Familiarity with transportation/logistics processes is a plus.
• Attention to detail and accuracy in data entry.
• Strong time management and prioritization skills.
• Proficient with MS Office applications (Excel, Word, Outlook).

Responsibilities

• Secure and confirm appointments that are marketable to the team.
• Input all load information accurately into the system.
• Reduce loads with unconfirmed times by contacting relevant parties.
• Coordinate loads with marketable times using standard transit processes.
• Build and maintain relationships with shippers/receivers.
• Proactively communicate lane efficiencies to operations and accounts.
• Ensure timely and correct use of communication channels.
• Support colleagues in achieving organizational objectives.

Skills

Customer service

MS Office

Detail oriented

Time management

Transportation knowledge

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Join Knight Transportation as a Scheduler!

Pay Range: $18.00 - $21.00 Hourly

Location: 2002 W Wahalla Lane Phoenix, AZ 85027 (onsite)

Schedule: Monday- Friday 6am-3pm

What We Offer

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan
    

Job Responsibilities: What you will do

Secure and confirm appointments that are marketable to the team. Provide exceptional customer service with all shippers/receivers to encourage and maintain an optimistic and positive perception of our company.

• Ensure all load information is accurate and input correctly into system.
• Decrease loads with unconfirmed times by connecting with appropriate parties to promote coverage & service.
• Ensure all loads are meeting service requirements as defined by the shippers/receivers expectations.
• Coordinate loads with marketable times utilizing knowledge of standard transit processes/protocols.
• Create and develop personal & professional relationships shippers/receivers.
• Proactively communicate with operations & accounts on lane efficiencies that may effect coverage and/or service.
• Ensure the correct communication lines are utilized in a timely fashion when transmitting information to others.
• Proactively work to assist others in achieving the organization's objectives.

Qualifications: What you need to bring

• Previous customer service experience required.
• Previous experience in transportation industry preferred.
• High School Diploma or GED required.
• Must be detail orientated.
• Must be proficient with MS Office applications (excel, word, outlook, etc.)
• Must possess outstanding telephone skills.
• Must be able to set priorities.
• Must possess excellent time management skills.
• Must be able to work in a fast-paced team environment.
• Must be able to adapt to changing priorities.
• Must be able to work in a fast-paced team environment.

Work with the Industry Leader!

As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.

What do we live by? The answer is simple...OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.

Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.