Scheduler

United Surgical Partners International; Odessa (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability insurance

FSAs & HSAs

401(k)

Job summary

The Comprehensive Joint & Spine Institute in Odessa, FL is seeking a full-time Scheduler to manage surgery scheduling and registration at our Odessa center. The role focuses on building strong relationships with physician offices and ensuring all patient information and authorizations are complete before procedures.

The Scheduler handles calls, updates charts, and supports front desk tasks to maintain smooth operations.

Qualifications

• High School diploma or GED required.
• Minimum three years’ experience in health care and minimum of one year experience in surgery scheduling procedures preferred.
• Ability to work independently as well as in a team; handle stress.
• Familiarity with medical terminology related to surgery and operating room.
• Must communicate clearly in person and by phone and maintain cooperative relationships.

Responsibilities

• Schedules surgeries in the computer with relevant details.
• Handles calls from physician offices about scheduling and patient needs.
• Performs pre-registration and ensures authorization before surgery.
• Prepares patient charts and completes required paperwork for registration.
• Maintains scheduling area and related logs, supports reception and registration duties.

Skills

Communication

Customer service

Multitasking

Education

High School diploma or GED

Tools

Office equipment

Job description

Scheduler

The Comprehensive Joint & Spine Institute is searching for a full time Scheduler for our Surgery Center in Odessa, Florida!

POSITION SUMMARY:

The primary responsibility of the Surgery Scheduler is having good working relationship with physician’s offices that perform surgery at surgery center and to obtain all patient pertinent information and schedule the surgery. The Surgery Scheduler follows through on all paperwork prior to the scheduled surgery.

Position Responsibilities:

• Schedules surgeries in surgery template in the computer, along with pertinent information.


• Handles calls from physician’s office in regards to information on scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.


• Answers phone in a pleasant manner and deals with physician offices and patients’ needs expeditiously. Takes messages and records in message book. Transfers calls to other departments.


• Does pre-registration and makes sure that authorization is obtained prior to surgery scheduled.


• Completes necessary paperwork for registration and uses computer system to generate information for surgical/special procedure.


• Set-up surgery center chart and files appropriate paperwork needed in chart.


• Assists with receptionist and registration responsibilities.


• Maintains various logs of daily activities including cancelled appointments, add-ons, for monthly tallies needed.


• Assists in maintaining office supplies and necessary forms and informs Office Manager when supplies are needed.


• Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes.


• Filing of received faxes in appropriate areas, filing reports in patient’s charts.


• Maintains clean and orderly surgery scheduling area.


• Performs other related duties as assigned.


• To function efficiently as a member of the surgery center team.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• High School diploma or GED required.


• Minimum three years’ experience in health care and minimum of one year experience in surgery scheduling procedures preferred.


• Ability to work independently as well as function within a team; have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress.


• General familiarity with medical terminology as it pertains to anatomy and surgical procedures for an operating room.


• Must be able to use office equipment including phones, computer, fax, copier and credit card machines.


• Must have knowledge of customer service concepts and technique.


• Must have the ability to prioritize and organize multiple tasks effectively.


• Must have the ability to communicate clearly in person and by phone and establish and maintain cooperative relationships with patients, family, staff, physicians, and others.

What We Offer

• Medical, dental, vision, and prescription coverage


• Life and AD&D coverage


• Availability of short- and long-term disability


• Flexible financial benefits including FSAs and HSAs


• 401(k) and access to retirement planning


• Paid holidays and vacation

Required Skills: