Scheduler

El Camino Health Medical Network; Mountain View (CA); Sur place; USD 40 000 - 42 000; Plein temps

Résumé du poste

El Camino Health Medical Network in Mountain View, CA is seeking a Scheduler to join our outpatient practices in Santa Clara County. This full-time role supports efficient appointment scheduling, patient check-in, and EMR documentation to ensure smooth clinic operations.

The Scheduler will manage calls, coordinate pre-op testing, verify insurance and authorizations, and assist patients with scheduling concerns in a fast-paced, patient-centered environment.

Qualifications

• High School Diploma or GED required.
• 1 year of experience in a medical office or ambulatory care setting.
• 1 year of medical terminology experience.
• Experience with an EMR system.
• Ability to type at least 40 WPM.
• Strong verbal and written communication and active listening.
• Excellent attention to detail and organizational skills.
• Ability to work effectively in a team and prioritize tasks.

Responsabilités

• Answers telephone, screens calls, takes messages, and provides information to patients.
• Greets and registers patients promptly and helpfully.
• Oversees waiting area, coordinates patient movement, reports problems or irregularities.
• Instructs patients regarding appointments and scheduled procedures; coordinates pre-op testing as directed by physician.
• Adjusts and verifies physician and office schedules daily.
• Verifies information in the EMR and coordinates authorizations as needed.
• Ensures consent forms and allergy lists are completed and on file.
• Reviews instructions with the patient and collects fees such as co-pays.

Connaissances

Verbal and written communication

Active listening

Typing 40 WPM

Teamwork

Time management

Formation

High School Diploma or GED

Outils

EMR system

Word processing

General computer skills

Description du poste

El Camino Health Medical Networkis currently seeking a talented Scheduler to join our growing healthcare team in Santa Clara County!

Pay: $28.68 - $30.13/hr.

Location: Mountain View,CA

Shift: M-F, 8:00am-5:00pm

El Camino Health Medical Network (ECHMN ) is a growing healthcare provider organization delivering high-quality, community-based ambulatory care across the Greater Silicon Valley. We are committed to coordinating care that meets the needs of the diverse communities we serve, while simplifying the healthcare experience for both patients and providers.

At ECHMN, we value collaboration, accountability, and innovation. Our teams work closely across disciplines to support physicians, improve access to care, and deliver a consistently high standard of service. We offer a supportive and engaging work environment where individuals are empowered to make an impact and contribute to meaningful growth.

If you are passionate about healthcare, driven by purpose, and eager to work in a collaborative, patient-centered organization, we invite you to explore a career with El Camino Health Medical Network.

El Camino Health Medical Network is recruiting Full-time Schedulerfor our El Camino Health Multi-Specialty Care outpatient practices.

The Scheduler creates and schedules patient appointments in an efficient and timely manner. They facilitatecommunications throughout the medical practice.

Job Summary

• Answers telephone, screens calls, takes messages, and provides information to patients.
• Greets and registers patients in a prompt, pleasant and helpful manner.
• Oversees waiting area, coordinates patient movement, reports problems or irregularities.
• Instructs and answers questions of patients regarding appointments, scheduled procedures and testing. Coordinates pre-op testing as directed by physician.
• Adjusts and/or verifies physician and office schedules daily.
• Verifies necessary information in the EMR, various insurance plans, and obtains authorizations for scheduled procedures as needed.
• Ensures all necessary paperwork such as consent forms and allergy lists are completed and on file.
• Reviews all instructions with the patient and collects fees such as co-pays.

Requirements

• High School Diploma or GED
• One (1) year experience in a medical office or outpatient/ambulatory care organization
• At least one (1) year experience of medical terminology required
• Word processing and computer experience
• Experience working with an EMR
• Ability to accurately type a minimum of 40 WPM
• Strong verbal and written communications, and active listening skills
• Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
• Ability to perform basic math
• Excellent attention to detail
• Ability to effectively organize and prioritize task to complete assignments within the time allotted to maintain standard workflow
• Ability to work effectively as a team member who is flexible, cooperative and willing to assist others