Scentologist | Sales Associate

Olfactory NYC; New York (NY); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Monthly sales incentives

Bonuses for off-site events

Medical insurance for full-time employees

Job summary

A unique fragrance company in New York seeks a Scent-tologist to engage with customers and guide them through fragrance blending. The ideal candidate is passionate about scent, possesses excellent communication skills, and brings creativity to the experience. Starting pay is $17/hour, with opportunities for tips and additional compensation for off-site events. Full-time employees may receive medical insurance as well.

Qualifications

• Genuine enthusiasm for fragrance and exceptional customer service.
• Ability to communicate effectively and handle multilingual customers.
• Creativity to contribute to the scent-creation process.
• Attention to detail to ensure quality experiences.
• Readiness to learn about fragrance products.

Responsibilities

• Engage with customers and blend fragrances.
• Support sales operations and fulfill e-commerce orders.
• Maintain a stocked inventory and ensure quality service.

Skills

Customer service

Communication

Creativity

Detail-oriented

Eager learner

Job description

Olfactory NYC offers a unique, bespoke experience in personal scent creation - allowing guests to combine fine fragrance with their individuality! We partner with world-renowned perfumers and use the highest quality oils to create one-of-a-kind fragrances that are as unique as each one of us

What You'll Do

As an Olfactory NYC “Scent-tologist,” you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador at off-site events. Your duties will include (but are not limited to):

• Welcoming guests into the space and encouraging them to explore and partake in the experience
• Sharing the brand story and product knowledge
• Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
• Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
• Fulfilling e-commerce orders
• Embodying the brand’s voice and vision with all experiences to sustain strong client relationships
• Ensuring supplies remained stocked and refilled (ability to lift up to 40lbs)

What We’re Looking For

• Passion: Genuine enthusiasm for fragrance and delivering exceptional customer service.
• Communication Skills: Ability to articulate the magic of fragrance with charisma. Multilingual is a plus!
• Creativity: Bring your unique flair to the scent-creation process.
• Detail-Oriented: Keep things smelling sweet by paying attention to the little things.
• Eager Learners: Ready to dive into the fascinating world of fragrance.

Compensation and Perks

• Starting pay: $17 per hour
• Customer tips: After an initial 10-20 day training/apprenticeship period, each Scent-ologist will be eligible to earn customer tips (Typically this increases an employee's base pay to $22-30/hour on average, however tips are not guaranteed.)

Additional Compensation

• Monthly sales incentives
• Bonuses for working Off-site Events (optional)
• Medical Insurance (full-time employees only)