Scentologist | Sales Associate

Olfactory NYC; Evanston (IL); On-site; USD 23,419 - 41,328; Part time

Benefits offered by this job

Monthly sales incentives

Bonuses for working off-site events

Medical insurance (for full-time employees)

Job summary

Olfactory NYC, located in Evanston, Illinois, is seeking passionate individuals to join our team as Scent-tologists. You will engage with customers, blend unique fragrances, and represent the brand at events. Ideal candidates will have a passion for fragrance and exceptional customer service skills.

Starting pay is $17 per hour, with tips and incentives increasing earning potential. Full-time employees may also qualify for medical insurance. Join us and help create one-of-a-kind scent experiences!

Qualifications

• Genuine enthusiasm for fragrance and delivering exceptional customer service.
• Ability to articulate the magic of fragrance with charisma; multilingual is a plus.
• Ready to dive into the fascinating world of fragrance.

Responsibilities

• Engage with customers and blend fragrances through training.
• Welcome guests and guide them through the scent customization process.
• Support sales floor operations including processing transactions and managing supplies.

Skills

Customer service

Communication

Creativity

Detail-oriented

Ability to learn quickly

Job description

Olfactory NYC offers a unique, bespoke experience in personal scent creation - allowing guests to combine fine fragrance with their individuality! We partner with world-renowned perfumers and use the highest quality oils to create one-of-a-kind fragrances that are as unique as each one of us.

What You'll Do

As an Olfactory NYC “Scent-tologist,” you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador in- store and at off‑site events. Your duties will include (but are not limited to):

• Welcoming guests into the space and encouraging them to explore and partake in the experience
• Sharing the brand story and product knowledge
• Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
• Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
• Fulfilling e-commerce orders
• Embodying the brand’s voice and vision with all experiences to sustain strong client relationships
• Ensuring supplies remained stocked and refilled (ability to lift up to 40lbs)

What We’re Looking For

• Passion: Genuine enthusiasm for fragrance and delivering exceptional customer service.
• Communication Skills: Ability to articulate the magic of fragrance with charisma. Multilingual is a plus!
• Creativity: Bring your unique flair to the scent-creation process.
• Detail‑Oriented: Keep things smelling sweet by paying attention to the little things.
• Eager Learners: Ready to dive into the fascinating world of fragrance.

Compensation and Perks

• Starting pay: $17 per hour
• Customer tips: After an initial 10-20 day training/apprenticeship period, each Scent‑ologist will be eligible to earn customer tips (Typically this increases an employee’s base pay to $22-30/hour on average, however tips are not guaranteed.)

Additional Compensation

• Monthly sales incentives
• Bonuses for working Off‑site Events (optional)
• Medical Insurance (full‑time employees only)