Scale Service Technician (w/CDL)

KANAWHA SCALES & SYSTEMS LLC; Columbus (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Kanawha Scales & Systems (KSS) is seeking a Scale Service Technician with CDL for our Columbus, OH team. The role focuses on installation, calibration, troubleshooting, and repair of industrial and commercial scales to ensure accurate measurements and customer satisfaction.

The position emphasizes safe handling of heavy equipment and electrical components, with responsibilities including documentation, client communication, and adherence to quality standards.

Qualifications

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.

Responsibilities

• Install industrial, laboratory, and commercial scales according to manufacturer specs.
• Perform calibration procedures and adjust settings to meet precision requirements.
• Maintain routine maintenance and diagnose issues to minimize downtime.
• Inspect scales for wear and functionality; address issues with components.
• Maintain detailed service and calibration records and reports.
• Communicate with clients about service requirements, estimates, and questions.
• Follow safety protocols when working with heavy equipment and electrical components.
• Ensure serviced scales meet quality and regulatory standards.
• Track tools, parts, and equipment; replenish supplies as needed.
• Stay updated on industry best practices and scale technology advancements.

Skills

Scale installation

Calibration

Troubleshooting

Customer service

Quality standards

Measurement equipment

Job description

Description

Kanawha Scales & Systems (KSS) is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. For decades, we’ve built our reputation on technical expertise, reliable service, and a simple philosophy: take care of our customers and take care of our people.

At KSS, our people are what set us apart. We offer competitive pay, strong benefits, and ongoing training to support long-term growth. As we continue to expand, we provide real opportunities for employees to develop their skills, advance their careers, and make an impact.

We are seeking a skilled Scale Service Technician w/ CDL for our Columbus, OH Team to ensure the accurate and reliable operation of a variety of scales used in industrial and commercial settings. This role involves installation, maintenance, calibration, and troubleshooting to guarantee precise measurements, compliance with industry standards, and customer satisfaction.

Requirements

Essential Duties and Responsibilities

• Scale Installation: Properly install and set up industrial, laboratory, and commercial scales according to manufacturer specifications.
• Calibration: Perform calibration procedures and adjust settings to meet precision requirements.
• Maintenance and Repair: Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime.
• Inspection: Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components.
• Documentation: Maintain detailed service and calibration records, including certificates and service reports.
• Customer Interaction: Communicate professionally with clients regarding service requirements, estimates, and technical questions.
• Safety Compliance: Follow safety protocols when working with heavy equipment and electrical components.
• Quality Assurance: Ensure all serviced scales meet quality and regulatory standards.
• Inventory Management: Track tools, parts, and equipment; replenish supplies as needed.
• Training: Stay updated on industry best practices and scale technology advancements.

Skills and Knowledge

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.