Scale Operations Specialist

The Shelly Company; Ostrander (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Retirement plan

Wellness programs

Career growth

Job summary

The Shelly Company is seeking a Scale Operations Specialist to accurately weigh inbound and outbound trucks, maintain detailed records, and ensure smooth scale house operations across multiple aggregate sites. Experience with scale systems and billing processes is a plus.

This fast-paced role requires strong math and computer skills, the ability to communicate clearly with drivers and internal teams, and a willingness to travel and work nights or weekends as needed.

Qualifications

• High school diploma or GED required.
• Two or more years of experience in scale house operations, logistics/transportation, customer service, or related field preferred.
• Proficient with computer systems, including scale house software and Microsoft Windows programs.

Responsibilities

• Assist with customer transactions and promote a safe, team environment.
• Operate remote truck scale system to weigh vehicles and materials.
• Verify load information and compliance with company policies.
• Communicate with drivers, vendors and internal teams for smooth operations.
• Maintain accurate records of weights, transactions, and documentation.
• Learn billing processes to support responsibilities.

Skills

Scale operations experience

Math proficiency

Strong written and verbal

Computer literacy

Customer service

Education

High school diploma or GED

Tools

Scale house software

Microsoft Windows (Outlook, Excel, Word)

Job description

Position Overview

The Scale Operations Specialist is responsible for accurately weighing inbound and outbound trucks, maintaining detailed and accurate records, and ensuring smooth scale house operations for multiple aggregate sites.

This role is based in a fast-paced, open-office team environment where collaboration, communication and adaptability are key to success.

Key Responsibilities (Essential Duties and Functions)

The duties and responsibilities include but are not limited to the following:

• Assists with customer transactions and performs other duties while promoting a safe, team working environment.
• Operate remote truck scale system to accurately weigh vehicles and materials.
• Verify load information, truck identification and compliance with company policies.
• Communicate effectively with drivers, vendors and internal teams to facilitate smooth operations.
• Maintain accurate records of weights, transactions and other necessary documentation.
• Ability to create, record, and track customer invoices in electronic systems.
• Assist with data entry, reporting and general administrative tasks as required.
• Troubleshoot basic issues with the scale system and elevate as needed.
• Ability to demonstrate efficient and professional customer service skills.
• Must have strong written and oral communication skills.
• Must have strong mathematical skills.
• Perform other duties as assigned by leadership team.

Other Requirements

• Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times.
• Must be willing to travel and work away from home when required.
• Must be willing to work nights, weekends or overtime when necessary.
• Must be strong at multi-tasking, able to use CB radio, scanner and other electronic devices.
• Report to the assigned job site ready to begin work at the designated start time.
• Strict adherence to safety requirements and procedures as outlined in the Manual of Safety Practices and Procedures.
• Strict adherence to Shelly Company policies and procedures as outlined in the Company Book of Policies.
• Flexibility to work in a team environment and/or independently as required.
• Timely and regular attendance is an expectation of performance for all Shelly Company employees.
• Employees will be held accountable for adhering to their workplace schedule.
• Ability to learn billing processes in order to support these responsibilities.
• Strong computer skills required.
• Ability to learn multiple software programs within a reasonable timeframe and train other employees as needed

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

Education and Experience

High school diploma or general education degree (GED) required. Two or more years of experience in scale house operations, logistics/transportation, customer service, or related field preferred. Proficient with computer systems, including scale house software and Microsoft Windows programs such as Outlook, Excel, and Word.

Language Skills:

Ability to comprehend simple instructions, short correspondence and memos. Ability to speak effectively to customers or employees of organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability:

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Must be able to occasionally bend, kneel, squat, and climb. Must be able to frequently stand, walk, reach and use fine and repetitive motor skills. Must be able to sit continuously.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The work environment requires constantly interacting with other people.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

EOE/Vet/Disability

The Shelly Company, a CRH Company, is an affirmative Action and Equal Opportunity Employer.

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.