Scale House Operator

Timber Creek Recycling; Meridian (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Employee discount

Job summary

Timber Creek Recycling is seeking a customer-focused Scale House Operator at our Meridian site, with coverage for the Nampa location as needed. This full-time role handles customer interactions in person or by phone, processes orders, and schedules on-time deliveries.

Ideal candidates have 2+ years in customer service, strong computer skills, and the ability to work independently. Bilingual English/Spanish is strongly preferred, and a high school diploma is required.

Qualifications

• 2+ years in a customer service role.
• Strong computer skills and attention to detail.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Manage phones, take orders, deliver messages, and handle customer issues and orders.
• Ensures efficient scale house operations and facility logistics.
• Enter customer and order data in the company software.
• Ensure management is informed of deadlines and issues.
• Provide clerical support to coworkers and management as needed.
• Measure/calculate drop-offs and pick-ups.

Skills

Customer service

Bilingual EN/ES

Independent work

Computer skills

Education

High school or equivalent

Job description

Job Title: Scale House Operator

Job Type: Full-time, benefits eligible

Location: Meridian Site, covering the Nampa location as needed

Schedule: Monday - Friday, 8 am – 5 pm, rotating Saturdays

About Us

Join us at Timber Creek Recycling to help deliver “sustainability within our community”. Timber Creek Recycling is the Treasure Valley's fastest-growing organic materials recycling company. By recycling wood, leaves, sheetrock, and construction materials that would otherwise take up space in landfills, we create viable products that give these materials a second useful life in the landscaping, livestock, and agricultural industries.

At Timber Creek Recycling, our team members are at the heart of what we do, and we value their integral role in achieving our goals and serving our customers.

Job Description

Timber Creek Recycling is seeking a customer-focused Scale House Operator to support our dynamic and growing company. This is a customer-facing position supporting operations and sales. Our ideal applicant is a positive individual, used to wearing many hats and managing different tasks throughout a typical workday. This position is critical in our mission to provide accurate, reliable, and safe service. Therefore, the individual in this position must possess those same qualities. The primary responsibilities each day for this role will be to service customers in person or on the phone, with product information, orders, scheduling on-time deliveries, and more.

Responsibilities

• Manage phones, take orders, delivers message, handle customer issues and orders.
• Ensures efficient operation of the scale house & facility logistics
• Enter customer and order data in the company software
• Ensure management is informed of deadlines and issues
• Prepare correspondence accurately from instructions and other provided information
• Maintains proper documentation for correspondence, business matters, and other related data
• Provides clerical assistance to co-workers & management as needed.
• Measure/calculate drop-offs and pick-ups
• Ad Hoc projects

Qualifications

• 2+ years in a customer service role
• Experience in the waste management or similar industry is a plus
• Ability to work independently
• Strong computer skills and attention to detail
• Bilingual in English and Spanish strongly preferred
• Positive attitude and flexibility with the changes that come with a growing company
• Problem-solving and solid teamwork skills

Education

• High school or equivalent

Benefits

• 401(k) and matching
• Health insurance
• Dental insurance
• Vision insurance
• Company paid life insurance
• Other supplementary benefits
• Paid time off
• Paid holidays
• Employee discount

Timber Creek Recycling LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.