Scale Clerk

Gerdau; Murray (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and Prescription

Vision

Pension/RSP plan

Life Insurance

Employee Assistance Program

Tuition Reimbursement Program

Job summary

Gerdau in Murray, Kentucky seeks a Scale Operator to monitor and control incoming and outgoing vehicles, shipments, and containers. You will document all activity on scale tickets, bills of lading, and packing slips, ensuring accuracy and timely processing.

Directly reporting to the Division Manager, you will collaborate with dispatch, yard staff, and drivers, maintaining safe procedures and precise record-keeping to support efficient material flow and customer service.

Qualifications

• This position requires basic MS Office skills and good communication.
• Ability to multitask at a fast pace in a positive manner.
• Excellent telephone skills are required.
• Effective communication with customers, carriers, and company drivers is essential.
• Ability to recognize materials and develop viable distribution plans at the scale.
• High School Diploma or GED is required; post-secondary education is preferred.

Responsibilities

• Greet customers and determine material grade with necessary paperwork to direct loads.
• Weigh vehicles and record weights, IDs, contract numbers, material grade, and discharge location.
• Maintain daily records of purchases and sales, assign order numbers to inbound/outbound material.
• Process scale payments and communicate adjustments; fax scale tickets as requested.
• Create and submit cheques with backing and distribute as directed.
• Manage difficult customer situations professionally and promptly.
• Answer main telephone line and route calls appropriately.
• Maintain radio contact with yard personnel including emergency communications.
• Ensure safe work procedures and PPE compliance for all guests and staff.
• Keep scale house and workstations organized per 5S standards.
• Review, file, and fax scale tickets daily and as needed.

Skills

MS Office

Communication

Multitasking

Telephone skills

Customer communication

Material recognition

Education

High School Diploma or GED

Post-secondary education preferred

Job description

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Date: Aug 17, 2026

Location: Murray, Kentucky, US, 42071

At Gerdau, we empower our people to grow, thrive, and make a difference—together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose

Job Summary:

This position monitors and assists in controlling incoming and outgoing vehicles, shipments and containers through use scale and software systems. All activity must be accounted for and accurately documented on scale tickets, bills of lading, purchase orders and packing slips, etc.

Nature and Scope:

Directly reporting to the Division Manager, the Scale Operator must regularly communicate with dispatch personnel and other scale operators to assist with company vehicle traffic and all incoming and outgoing yard traffic. This position interacts frequently with yard operations including but not limited to emergency contact for yard operations, material receiving personnel, internal and external drivers as well as management, sales and I.T. personnel.

Principal Accountabilities:

• Enthusiastic greeting of customers and ascertain material grade including all necessary paperwork needed to safely direct all incoming loads to the proper locations throughout the facility.
• Ensure accurate documentation of all inbound and outbound scale transactions by weighing of all customers vehicles, carriers, and company vehicles on main scale. Record supplier, truck or car identification, contract number (if appropriate), description and grade of material, gross, tare and net weights, and discharge location of the load. This includes accurate recording of load deductions (non-conforming material), re-pricing as directed by Buyers, printing and distributing scale tickets as required.
• Maintain daily records of all purchases and sales transactions including proper assignment of purchase and sales order numbers to inbound and outbound material.
• Process scale payments including processing payment adjustments; contact the Buyer to adjust or add in contracts; remove temporary pricing, address and mail out payments as per customer request, fax scale tickets to customers as per their request.
• Create issue and submit cheques to the proper signing authority with proper back up documentation and distribute as requested.
• Issue cash payments for customers that require immediate payment.
• Must be able to manage difficult customer situations effectively and professionally.
• Answer main telephone line and redirect all calls accordingly.
• Constantly maintain radio contact with the appropriate yard personnel including and being aware of Emergency calls and proper handling of different types of situations.
• Maintain and implement safe work procedures while ensuring all guests have been informed of and adhere to proper PPE requirements.
• Consistently monitor and lifting of main yard arm.
• Manage the work area by keeping all paperwork processed and neatly filed as well as maintaining cleanliness and orderliness of scale house and workstations according to 5S Standards.
• Review, file and fax all scale tickets daily and as required prior to end of shift.
• Accurately weigh in Public Scale tickets with understanding of receiving cash or billing to the appropriate customer.
• Daily cash reconciliation.

Skills and Abilities:

• This position must have basic MS Office computer skills and be able to communicate well with others.
• They must also have the ability accurately multitask at a fast pace positive manner.
• Must possess excellent telephone skills.
• Ability to communicate effectively when dealing with customers, carriers, and company drivers.
• Must have the ability to recognize various materials and develop viable distribution plan for customers on the scale.
• High School Diploma or GED. Post-secondary education preferred.

Salary & Benefits:

• Medical and Prescription
• Vision
• Pension/RSP plan
• Basic Life/Accidental Life Insurance
• Employee Assistance Program
• Tuition Reimbursement Program

Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act / Accessible Canada Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at (866)-788-2798 [e-mail]