SCADA Operations Specialist

Insight Global; Orlando (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Insight Global in Orlando, FL is seeking a supervising Utilities Technician with expertise in water and wastewater systems to oversee operations and lead a team. You will guide staff, maintain records, and ensure regulatory compliance while coordinating preventive maintenance for pumps, mixers, and related equipment.

The role requires strong supervisory skills, experience in utilities, and the ability to develop SOPs and respond to trouble calls.

Qualifications

• High school diploma or equivalent with 5 years utilities-related experience.
• Equivalent combination of education/experience may be substituted.
• Valid Florida driver's license may be required.
• Preferences include Water and/or Wastewater; Associates degree in related field; Education/training in mechanical, electrical, or instrumentation.

Responsibilities

• Guide and direct customers and staff while delivering excellent customer service.
• Maintain operation database and records; complete purchase orders for supplies and general operations.
• Supervise personnel; set schedules and provide daily assignments and direction.
• Develop Standard Operating Procedures and contracting policies and procedures.
• Perform quality checks, respond to trouble calls and act as standby supervisor; provide training and resolve issues.

Skills

Supervisory experience

Team leadership

Customer service

Public speaking

Regulatory compliance

Documentation

Education

High school diploma

Associates degree in related field

Mechanical/electrical/instrumentation training

Job description

Duties may vary based on area of assignment. The following are representative duties; it is not the intent to capture all duties performed by this classification. Guide, inform, and direct customers and staff in the respective areas while providing excellent customer service. Maintain records and documentation of system details to meet regulatory requirements and facilitate effective operation and maintenance programs, and compile information for Annual and Budget Status Reports. Maintain operation database and records; complete purchase order requests for supplies needed to complete jobs and for general operations. Supervise personnel, set schedules and provide daily assignments and direction. Assign lead roles and tasks for team members and demonstrate team building skills through consistent attendance; provide individual training to staff; demonstrate ability to positively resolve operational, personnel, permit and customer issues; and may be required to perform as acting Section Manager. Develop Standard Operating Procedures and contracting policies and procedures. Performs quality checks, responds to trouble calls and performs as standby supervisor, performs technical writing and public speaking. Performs other related duties as required. Water and/or Wastewater Advanced troubleshooting of processes and equipment found in water or wastewater treatment facilities, such as chemical feed units and various level control systems, hydraulic and pneumatic equipment. Provides guidance to preventive and corrective maintenance on mixers, blowers, compressors, pumps, motors, and related equipment. Ensure compliance with Biosolids management plan. Collects process samples in accordance with approved protocol.

Minimum Qualifications

High school diploma or equivalent and five (5) years of utilities related experience in an area to be specified based on area of responsibility. An equivalent combination of education or experience may be substituted.

Valid Florida driver's license may be required

Preferences

Water and/or Wastewater

Associates degree in related field

Education and training involving mechanical, electrical, or instrumentation experience.