SC Safe Homes Program Assistant

State of South Carolina; Columbia (SC); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision insurance

15 days annual leave

15 days sick leave

13 paid holidays

State retirement plan

Résumé du poste

The South Carolina Department of Insurance is seeking a Program Assistant for the SC Safe Home Program in Columbia. The role processes online applications for eligibility and compliance, provides customer service, and coordinates multiple tasks while maintaining strong relationships with stakeholders.

Under daily supervision, you will interpret SC laws and procedures, prioritize work, and use specialized computer programs to support program operations.

Qualifications

• High school diploma with relevant program experience; bachelor’s degree may substitute.
• Over two years of experience in public or business administration; proactive, analytical and team oriented.
• Knowledge of residential construction and home insurance.
• Ability to operate and maintain a computer for extended periods.
• Ability to interpret and apply SC laws, regs, policies and procedures for the Safe Home Grant Program.
• Ability to organize, prioritize and complete tasks with limited supervision.
• Strong communication and relationship-building skills; ability to operate specialized computer programs.

Responsabilités

• Efficiently processes and monitors SC Safe Home online applications for eligibility and compliance.
• Provides customer service and coordinates multiple tasks while maintaining stakeholder relationships.
• Responds to inquiries regarding the SC Safe Home Grant Program and related 2007 Insurance Reform Act initiatives.
• Represent the program at outreach events, sharing materials and answering customer questions.
• Under daily supervision, provides technical and professional services for the SC Safe Home Program.
• Performs other related duties as required by the Supervisor.

Connaissances

Public administration experience

Analytical and self-motivated

Team player

Proactive

Strong communication skills

Interpret & apply SC laws & procedures

Organize & prioritize tasks

Computer proficiency with specialized

Formation

High school diploma

Bachelor’s degree may substitute experience

Description du poste

Mission Statement:

The mission of the State of South Carolina Department of Insurance is to protect and serve the insurance consumers by promoting a fair, stable, and competitive insurance market through regulation, education, and advocacy. For more information about working at the SC Department of Insurance, please visit www.careers.sc.gov.

This position is located in the SC Safe Homes Division.

Job Purpose:

The Program Assistant will provide technical and professional services relating to the SC Safe Home Program and the related initiatives set forth in the Omnibus Coastal Property Insurance Reform Act of 2007. These programs have significant impacts on the safety, sustainability and resilience of single family structures.

Job Functions:

Efficiently processes and monitors SC Safe Home online applications for eligibility and compliance.

Provides customer service, coordinates multiple tasks and maintains strong working relationships using excellent technical and communication skills.

Responds to public and program stakeholder inquiries re. the SC Safe Home Grant Program and related 2007 Insurance Reform Act initiatives.

Represents the program at outreach events, sharing materials and answering customer questions.

Under daily, routine supervision, provides technical and professional services for SC Safe Home Program.

Performs other related duties as required by the Supervisor.

Educational Credentials:

Applicants indicating college credit or degree(s) on the application will be required to submit a sealed, certified copy of the transcript(s) prior to beginning employment. Failure to produce an official, certified transcript will result in any conditional offer of employment being rescinded.

Equal Opportunity Employer:

It is the policy of the South Carolina Department of Insurance to provide equal employment opportunities to all job applicants and employees without regard to their race, color, religion, national origin, sex (including, but not limited to, pregnancy, childbirth or related medical conditions and lactation), disability or age.

Qualifications:

• A high school diploma & relevant program experience. Bachelor's degree may be substituted for required program experience.
• Requires a proactive, analytical and self-motivated professional with over two years of experience in public or business administration who can work effectively & independently & as an enthusiastic team player.
• Knowledge of residential construction & home insurance.
• Must be able to operate & maintain computer for extended periods of time.
• Ability to interpret & apply SC laws, regs, policies & procedures relevant to SC Safe Home Grant Program.
• Ability to organize, prioritize & complete tasks timely & accurately with limited supervision.
• Ability to establish & maintain effective working relationships, have strong comp. skills & operate spec. computer programs.

These efforts have significant impacts on safety, sustainability and resilience of single-family structures:

• Knowledge of laws, regs., policies & procedures relevant to the area of employment & to interpret & apply these toward program efforts.
• Ability to exercise judgement & discretion.
• Ability to establish & maintain effective working relationships.
• Ability to communicate effectively. Program Assistant will provide tech.& professional services relating to Safe Home Grant Program & related initiatives set forth in the Omnibus Coastal Prop. Act of 2007.

The Department of Insurance offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan (pension plan option) and Deferred Compensation Programs
• Employee Assistance Program
  • Free counseling sessions for employees and household members
  • Free legal counseling
  • Free financial counseling
• Flexible Work Schedules
  • Compressed work weeks
  • Part-time telecommuting
  • Flex-time
  • Contingent upon completing required probationary period
• Free Gym Access
• Growth Opportunities
  • Certifications/designation program allowing for salary increases and bonuses
• Infants at Work Program
  • Employees eligible to bring their newborn/infant to the workplace
• Free Parking

Disaster Response

This position is considered essential in the event of an emergency or major disaster. Incumbent is required to participate in emergency or major disaster response activities as outlined in the DOI Disaster Response Plan. During such times, the incumbent should regard himself/herself as being on 24-hour call and subject to duty when such an event occurs or is anticipated to occur.