SC Asset Protection Security Supervisor

Lowe's Home Centers, LLC; Kissimmee (FL); On-site; USD 55,000 - 80,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a skilled Security Leader to manage security operations at our Kissimmee location. You will oversee CCTV access, incident reporting, and safety protocols, partnering with Supply Chain leadership to sustain a safe work environment.

The role requires 5–7 years in retail security, strong staff supervision, and experience coordinating security programs. Join a team dedicated to protecting assets and maintaining Lowe's standards across our network.

Qualifications

• Minimum high school diploma or GED.
• 5–7 years in retail security or equivalent.
• Experience supervising security staff and coordinating shifts.
• Experience with incident report writing is required.
• Familiarity with CCTV and alarm monitoring systems.

Responsibilities

• Provide visible security and safety presence at the assigned location.
• Supervise Security Officer expectations: training, scheduling, performance.
• Ensure posts are staffed and security equipment is managed.
• Support Asset & Protection & Safety Manager.
• Validate building security per policy throughout the day.
• Coordinate with drivers and inbound/outbound processes with CTPAT.
• Perform regular audits via hand-held devices.
• Conduct patrols inside and outside premises.
• De-escalate incidents with associates, visitors, contractors.
• Respond to incidents, accidents, emergencies.
• Enforce policies with leadership.
• File detailed incident reports in case management system.
• Use CCTV to monitor activity.
• Attend Safety Team meetings; maintain licenses.
• Maintain state guard licensing for Security Team.

Skills

Security management

Incident reporting

De-escalation techniques

Team supervision

Education

High School Diploma or GED

Associate's Degree in Criminal Justice or related

Tools

CCTV systems

Alarm monitoring

EAS systems

Job description

Essential Functions:

• Partner with Supply Chain leadership team to provide a visible and proactive physical security and safety presence throughout the assigned supply chain location to ensure Lowe’s Safe environment.
• Supervise SC Security Officer expectations for assigned location of responsibility. This includes training, attendance, scheduling, performance, and the management of all Security equipment (CCTV, alarm monitoring, etc.)
• Ensures that all scheduled SC Security Officer posts are properly staffed
• Execute job functions to support the Asset & Protection & Safety Manager
• Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Doors, Perimeter)
• Engagement with over-the-road and dedicated fleet drivers including inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT)
• Validate regular safety and physical security audits conducted by the SC Security Officer to ensure proper execution using hand-held mobile devices
• Conduct regular patrols of the interior and exterior premises to identify potential security concerns both on foot and by using a company-owned vehicle
• De-escalate situations involving associates, visitors, and contractors, using professional techniques.
• Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms
• Collaborate with Supply Chain leadership and associates to enforce policies and procedures
• Report any suspicious behavior, safety hazards, or security breaches to the appropriate Leadership.
• Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken
• Utilize CCTV to monitor physical security and detect unauthorized activities.
• Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
• Maintain all required certifications and licenses as required by Lowe’s
• Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement
• Maintaining State Guard Licensing requirements for the Security Team (if required)

Minimum Requirements:

• High School or GED
• 5-7 Years Retail, security, first-responder, or military experience (or related field)
• 1-2 Years Big-box retail, security, or military experience
• 1-2 Years Experience with detailed incident report-writing
• 1-2 Years Experience conducting quality reviews/audits
• Driver’s License
• Security License

Preferences:

• Associate's Degree with a study in Criminal Justice, Safety, or related security field preferred
• 1-2 Years Experience in using physical security systems (CCTV, EAS, etc.)
• First-Aid Certification
• De-Escalation/Crisis Intervention

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than$86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based inMooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.