SBU Commercial Lines Account Manager

The Jonus Group; Greenville (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

The Jonus Group seeks a dedicated Select Business Unit (SBU) Commercial Lines Account Manager in Greenville, NC. The role focuses on managing a portfolio of small business accounts, delivering exceptional service and ensuring client satisfaction.

Responsibilities include quoting new and renewal business, leveraging EPIC software, and collaborating with internal teams to provide accurate, timely service. Licenses required: active P&C; 2+ years agency experience.

Qualifications

• Active Property & Casualty (P&C) license required.
• Minimum of 2+ years of agency experience (4+ years preferred).
• Proficiency with EPIC software is highly desirable.
• Education: relevant educational background or equivalent experience.

Responsibilities

• Manage an assigned book of small business accounts with premiums of $25,000 and under.
• Handle all aspects of account management from A-Z, including quoting new and renewal business.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Collaborate with internal teams to ensure seamless service delivery.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Stay informed about industry trends and regulatory changes to provide clients with the best possible advice and solutions.

Skills

Agency experience

Customer service

Education

Education: relevant background

Tools

EPIC software

Job description

Job Description

Select Business Unit (SBU) Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Select Business Unit (SBU) Commercial Lines Account Manager to join a growing team. This role is responsible for managing a portfolio of small business accounts, providing exceptional service, and ensuring client satisfaction. The ideal candidate will have a strong background in agency operations, excellent communication skills, and a passion for delivering top-tier service.

Compensation Package

• Salary Range: $50,000 - $65,000 annually
• Benefits: Comprehensive benefits package

Responsibilities

• Manage an assigned book of small business accounts with premiums of $25,000 and under.
• Handle all aspects of account management from A-Z, including quoting new and renewal business.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Collaborate with internal teams to ensure seamless service delivery.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Stay informed about industry trends and regulatory changes to provide clients with the best possible advice and solutions.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) License is required.
• Experience: Minimum of 2+ years of agency experience (4+ years preferred).
• Technical Skills: Proficiency in EPIC software is highly desirable.
• Education: Relevant educational background or equivalent professional experience.
• Soft Skills:
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Detail-oriented with a commitment to accuracy.
  • Problem-solving mindset with the ability to work independently.
  • Team-oriented with a collaborative approach to work.